Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Riviera Travel

JA

Jacqueline

Diverifikasi oleh Feefo

GBR

3 months ago

Apa yang dikatakan Jacqueline tentang Riviera Travel:

Excellent

Riviera Travel

3 months ago

Thankyou for your 5* review !

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Riviera Travel

3 months ago

Thank you for your 4* review. We so pleased you enjoyed your Douro, Porto & Salamanca River Cruise with us. It's wonderful to hear that you appreciated our organisation and found the trip ran smoothly. We agree that sailing the river in daylight is a special experience, and we are delighted you would highly recommend it. We hope to welcome you again in the near future.

Tanggal pembelian: 18/06/2026

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 months ago

We had our first river cruise with Riviera last year and booked this one immediately upon our return home. General opinion from fellow travellers was that staff levels seemed lower with an effect on...

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Riviera Travel

3 months ago

Thank you for your 4* review. We are delighted to hear that you enjoyed your first river cruise with Riviera Travel so much that you immediately booked another. It's wonderful to know you're looking forward to joining us again. We appreciate you taking the time to share your feedback regarding onboard service and entertainment. We value all comments from our guests as they help us to continually enhance the experiences we offer. We look forward to welcoming you back onboard!

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Riviera Travel

3 months ago

Thank you for your feedback regarding your recent Rhône cruise. While we are pleased to hear you enjoyed your holiday overall, we are sorry that a few aspects of your experience did not meet your expectations. Please be assured your comments have been noted. A member of our Guest Relations team will endeavour to contact you within the next few days to discuss your feedback further.

Tanggal pembelian: 16/06/2026

0

KE

Kevin

Diverifikasi oleh Feefo

GBR

3 months ago

Riviera Travel

3 months ago

Thank you for your 5* review .

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Tanggal pembelian: 18/06/2026

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Just having a human answer the phone was great start. You really couldn’t hve improved a thing. It was boiling hot but the hotel and coach air con was great and guides moved us about in the shade to...

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Riviera Travel

3 months ago

Thank you for your lovely feedback. We are delighted to hear that your experience was so enjoyable from the very start, and that everything ran smoothly throughout. It’s wonderful to know that the arrangements, guides, and transport all met your expectations, even in the heat, and that the team helped ensure your comfort at all times. We truly appreciate your kind comments and hope to welcome you again in the future.

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Tanggal pembelian: 22/06/2026

0

AN

Anne

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Anne tentang Riviera Travel:

Comments on Hidden Italy trip in June.

Staff at Riviera were extremely helpful. In retrospect I should have requested a bathroom with a more suitable shower for our ages, 87 and 85.

Ulasan produk

Tanggal pembelian: 16/06/2026

0

BR

Brian

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Brian tentang Riviera Travel:

The Blue Danube cruise was great

Great service from Riviera, both the booking team in the UK and the tour manager and host. Always helpful and efficient.

Riviera Travel

3 months ago

Thank you for your 5* review. We are so pleased to hear that you had a great experience with our booking team and your tour manager and host. It's wonderful to know that you found them to be helpful and efficient. We appreciate you choosing Riviera Travel.

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Riviera Travel

3 months ago

Thank you for sharing your experience of the Blue Danube River Cruise. We are delighted to hear that you found the ship comfortable and stylish, and that the crew and restaurant staff were friendly and helpful. It's wonderful to know that you enjoyed the food and that our Riviera manager, host, and shore visit guides were excellent. We are also pleased that you were pleased with the Vienna extension and the exceptional guide for it, and that the hotel met your expectations for comfort and position.

Tanggal pembelian: 22/06/2026

0

MI

Michaelvsingleton

Diverifikasi oleh Feefo

GBR

4 months ago

Apa yang dikatakan Michaelvsingleton tentang Riviera Travel:

Excellent

Riviera Travel

3 months ago

Thank you for your 5* review.

Ulasan produk

Tanggal pembelian: 16/06/2026

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Our tour manager was Prisca Demolli and nothing was too much trouble for her.

Riviera Travel

3 months ago

Thank you for your 5* review. It's wonderful to read your feedback about your recent tour. We are delighted to hear that Prisca was such an exceptional tour manager and that her dedication made your experience so memorable. Thank you for sharing your positive experience.

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