Thank you for your feedback. We're delighted to hear that you received excellent service throughout your holiday.
We appreciate you taking the time to share your comments and hope to welcome you on another Riviera holiday in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5 star review!
We are so pleased to hear that you had an excellent holiday with us from start to finish. It's wonderful that you found the holiday to be well organised, offering a good balance of guided trips and free time. We're delighted that you enjoyed the charm of each of the three cities. It's also fantastic to hear that Maggie was an excellent tour manager and went above and beyond for you.
There is nothing I would change about my experiences.
All staff members were knowledgeable.
I had phoned the office prior to travel and this was invaluable support.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
It’s wonderful to hear that your experiences were so positive and that you found our staff to be knowledgeable. We are also delighted that the support you received prior to travel proved invaluable. Thank you for sharing your feedback.
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Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear you had such a fantastic experience on our Madeira tour.
We are delighted that our tour guide, local guide, and driver contributed to your enjoyment. It's also great to know you appreciated the beautiful scenery, brilliant weather, and your accommodation, including the food options that catered to dietary requirements.
We are also pleased you found the group to be friendly and that the solo traveller aspect of the tour allowed for easy interaction and sharing of experiences.
Thank you for your 5* review .
We are thrilled to hear that your holiday exceeded your expectations and that every aspect of the experience was so enjoyable.
It's wonderful to know that everything came together to make your trip such a success, and we look forward to welcoming you on another Riviera holiday in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback.
We are delighted to hear that our planning, organisation, and leadership contributed to a successful trip, and that you found the hotel and local guides to be great. It's rewarding to know we met your expectations.
Tanggal pembelian: 23/06/2026
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Excellent service! Every crew member went out of their way to ensure that we were happy. Especially enjoyed the guitarist Jose, cruise director Carlos and host Ana, and servers Dejan and Petrutch.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* feedback
We are delighted to hear about your exceptional experience and that our team made your trip so enjoyable. It's wonderful to know that you appreciated the efforts of Jose, Carlos, Ana, Dejan, and Petrutch, and that they contributed to making your holiday memorable.
We look forward to welcoming you again in the near future .
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are so pleased to hear that your Seine, Paris and Normandy River Cruise exceeded your expectations! It's wonderful that you found the ship beautiful and the staff attentive and friendly. We appreciate you sharing your positive experience.
As we booked Cruise Only because we wanted to spend time in the area before and after the cruise, we had some issues with the online service. They were not willing to give us a number for the ship or...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback. We appreciate you taking the time to share your experience.
We note your comments regarding the information provided prior to departure and the embarkation arrangements for guests travelling independently. Whilst guests are welcome to board the ship before 4pm, cabins may not be available until that time to allow for preparation between sailings.
A member of our Guest Relations team will be in touch over the next few days to discuss your comments further.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback.
We are delighted to hear that you had an excellent cruise and that the Adriatic Sky, its crew, and the food met your expectations. It's also great to know you enjoyed the swim stops and found our guide, Jill, enthusiastic and helpful. We appreciate you highlighting the comfortable and spacious nature of the ship.
Tanggal pembelian: 25/06/2026
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JP
Jonathan Paul
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Jonathan Paul tentang Riviera Travel:
Booking process excellent, information great, tour manager superb.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are so pleased to hear that you had an excellent experience with our booking process, found our information to be great, and that our tour manager was superb. It's wonderful to know we were able to provide such a positive experience for you.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review!
We are absolutely delighted to hear that you had such an excellent experience on our Spain's Basque Country, La Rioja & Burgos trip! It's wonderful to know that the organisation, interesting visits, and the quality of our guides contributed to what you consider one of your very best trips. We're also thrilled that Carlos was such a superb tour manager and that you found our transport and drivers to be first-rate. It's fantastic to hear that our hotel and breakfast offerings met your expectations and that you found the staff friendly and helpful. We appreciate your understanding regarding the weather and are happy to hear you enjoyed the sunshine! We are so pleased that you felt the trip was excellent value for money.
Excellent pre-visit. They booked taxis and assistance for us throughout the holiday.
Our allocated tour manager was not as available to us as the other two - who were both excellent.
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Tanggal pembelian: 25/06/2026
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TO
Tony
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Tony tentang Riviera Travel:
excellent
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review
We are so pleased to hear that you had such a wonderful experience on your Burgundy, the River Rhone & Provence Cruise. It's fantastic to know that Jillian and Yvette were so helpful and that you enjoyed the itinerary, onboard team and boat facilities.
Tanggal pembelian: 23/06/2026
0
Bagikan
ST
Stephen
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Stephen tentang Riviera Travel:
We are thrilled to know your holiday was so well organized and that you had such a wonderful experience with your tour representative. Thank you for sharing your feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are absolutely delighted to hear that your first solo holiday with us was an amazing experience! It's wonderful to know that you found our arrangements, the included experiences, and your tour guide to be fantastic. We truly appreciate you sharing your positive feedback about Madeira.
Most of the time it was good; however, occasionally it was hard to get a waiter's attention in the lounge, or dining.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We appreciate you sharing your experience with us. It's good to hear that your time with us was mostly positive, but we are sorry to learn about the occasions where you found it challenging to get a waiter's attention. We value your feedback as it helps us to focus on areas where we can enhance our service.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback. We're pleased to hear that you enjoyed the food, presentation, accommodation and organised excursions during your cruise.
We also appreciate your comments regarding mooring locations, time in port and service in the restaurant. River cruise moorings are owned and allocated by local port authorities, and cruise lines must operate within a range of logistical, navigational and operational requirements when planning itineraries. As a result, it is not always possible to berth within easy walking distance of town centres or to schedule arrivals and departures at preferred times.
We have also noted your observations regarding service in the dining room and will share these with the relevant team for review.
We hope to welcome you on another Riviera holiday in the future.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.