Riviera staff on board were good, friendly and helpful. However it felt like on the last day waiting for our departure that we were very much no longer their guests. We had til 1.45 pm to wait for...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4-star review!
It's lovely to hear that you had an enjoyable holiday and found the Riviera team on board to be friendly, helpful, and attentive throughout your cruise.
We appreciate your comments regarding the final day of your holiday. Whilst departure day arrangements are designed to accommodate guests with varying transfer times, we understand that the extended wait before your airport transfer, particularly during the exceptionally high temperatures, may have impacted your overall experience.
Thank you for taking the time to share your feedback. Comments such as yours are invaluable in helping us further enhance the experience we provide for our guests, and we hope to welcome you on another Riviera holiday in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4-star review!
It's wonderful to hear that you enjoyed the ship, cabins, restaurant and bar facilities, and that the high standard of food, together with the air-conditioned surroundings, helped make your holiday comfortable during such a hot week. We're also delighted that the onboard team, tours, and excursions all contributed to an enjoyable holiday experience.
We appreciate your comments regarding the outdoor deck spaces. The safety of our guests and onboard team is always our highest priority, and on this particular route the sun deck is occasionally required to close when passing under low bridges or through locks. Information about these navigational requirements is provided before travel to help guests understand what to expect. We appreciate your feedback regarding the availability of shaded seating areas during periods when access to the sun deck is restricted.
Thank you for taking the time to share your experience, and we hope to welcome you on another Riviera holiday in the future.
Thank you for sharing your wonderful feedback about your recent Helsinki, Tallinn & Riga holiday.
We are delighted to hear that you found the holiday to be excellent, from the direct flights from Edinburgh to the well-balanced itinerary of tours and free time.
It's also fantastic to know that your Tour Manager, Alex, looked after you so well, and that you had positive experiences with the local guides in Helsinki, Tallinn, and Riga.
We very much hope to welcome you onboard again in the future .
Tanggal pembelian: 25/06/2026
0
Bagikan
JE
Jennifer
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Jennifer tentang Riviera Travel:
Thank you for your review.
It's wonderful to hear that you found the Royal Clipper to be a beautiful ship and enjoyed your Mediterranean Odyssey. As a traditional sailing vessel, opportunities to sail under full sail are dependent on favourable weather and wind conditions, and we appreciate that this is one of the unique experiences guests hope to enjoy during their voyage.
We hope to welcome you on another Riviera holiday in the future.
Tanggal pembelian: 25/06/2026
0
Bagikan
JE
Jennifer
Diverifikasi oleh Feefo
3 months ago
Apa yang dikatakan Jennifer tentang Riviera Travel:
Tpo clas service from all the friendly yet professional staff.
Everything ran smoothly - very well organized trips.
Unfortunately due to very high temperatures the trains were disrupted and we missed...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your experience.
We are delighted to hear that you received top-class service from our friendly and professional staff and that your trips were well-organized and ran smoothly. It's also wonderful to know that Sophie was able to assist you with your Eurostar connection during the unexpected disruptions. We appreciate your kind words and feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your wonderful feedback about your Burgundy, the River Rhone & Provence Cruise.
We are delighted to hear that you found the excursions and transfers exceptionally well organized, and that the cruise was a relaxing experience. It’s fantastic to know you enjoyed the amazing food, the varied optional activities, and appreciated the daily updates. We are also very pleased that our staff were able to provide friendly, helpful, and professional service throughout your journey.
Thank you for your 4-star review!
It's great to hear that you enjoyed your Baltic Experience and found the tour management to be very good. We are delighted that the organisation and support throughout your holiday helped contribute to an enjoyable experience.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review.
We are so pleased to hear that you had a very well organised holiday with a good choice of centrally located hotels. It is wonderful that you enjoyed the tour guides and found them knowledgeable about the history of the cities. We are delighted you appreciated the individual beauty of both Stockholm and Copenhagen.
Tanggal pembelian: 25/06/2026
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
As above
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* feedback .
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on your recent trip to Helsinki, Tallinn, and Riga. We are delighted to hear that you found the guides excellent, the hotels of a high standard, particularly in Tallinn, and that the overall coordination of the tour was well managed.
We are sorry to learn that your experience was impacted by inefficient passport control at airports, especially in Helsinki.
Everything was well organised and communicated. Tour Manager was excellent from start to finish.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review.
We are delighted to hear that you had a positive experience with our organisation and communication. It is wonderful to know that our Tour Manager met your expectations and provided an excellent service throughout your trip.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are delighted to hear you had an excellent holiday with us on the Helsinki, Tallinn and Riga tour. It's wonderful that you enjoyed visiting so many interesting places, and we're pleased the local guides and hotels met your expectations. We'll be sure to pass on your kind words about your Tour Manager.
Tanggal pembelian: 29/06/2026
0
Bagikan
NR
Nigel Round
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Nigel Round tentang Riviera Travel:
Thank you for your 5-star review!
It's wonderful to hear that you enjoyed the tour and that Maggie helped make your holiday such a success. We are delighted that her expertise, support, and dedication contributed to an enjoyable and memorable experience.
We hope to welcome you on another Riviera holiday soon.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4-star review!
It's wonderful to hear that you enjoyed the tour and that Maggie Tartaglia's organisation and communication helped make your holiday such a success. We're also pleased that you travelled with a great group of fellow guests.
We appreciate your comments regarding the guide in Helsinki and the coach arrangements in Tallinn. For the best possible experience, our guides are typically local to the destinations visited, allowing them to share their invaluable knowledge and insight into the area. We also appreciate your feedback regarding the coach arrangements and will ensure your comments are noted.
Tanggal pembelian: 29/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Very helpful and efficient.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful 5* review .
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review !
Tanggal pembelian: 25/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Very good tour manager
Riviera Travel
Riviera Travel
3 months ago
Thank you for your review.
We are so pleased to hear that your tour manager helped make your experience enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back again in the future.
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.