Riviera Travel Ulasan

We are sorry to hear that your holiday did not meet your expectations and that you encountered difficulties when disembarking the ship. As part of our booking process, we ask guests to provide detailed information regarding any mobility limitations so that we can ensure they are aware of the nature of river cruising, including the possibility of steps, gangplanks and varying mooring arrangements. These can sometimes result in longer walking distances ashore and access routes that may not be suitable for all mobility levels. We appreciate your comments and are sorry that you felt the arrangements did not adequately meet your needs on this occasion

We're delighted to learn that this tour ran very smoothly and aligned with your expectations.

We're pleased to heat that you now know a bit more abut Stockholm and Copenhagen, having not visited them before.

Thank you for taking the time to share your thoughts on Copenhagen. While it is in general a very safe city and pick pocketing affects many countries across the world, it is something to be mindful of particularly in tourist heavy areas. We're sorry to hear that you witnessed an attempt to pick pocket whilst on tour but was pleased to hear this was unsuccessful.

Thank you for rating this tour 4/5. As we are always striving to enhance our guests' experiences, your comments about the hotel service and food have been shared with our Product team at head office for review.

We're delighted to hear that you thoroughly enjoyed this river cruise and that you thought the places visited, the trips you selected and the dining on board were all wonderful.

We're delighted to hear that you could not fault the ship, even in the extreme heat and that the staff on board were universally cheerful and helpful.

Thank you for posting your 5 star review. We're delighted to hear that you had an amazing experience on board the Royal Clipper and that you would kindly recommend this holiday to others.

Thank you for taking the time to share your feedback about your recent experience on our solos tour to Sicily. We're sure your comments will provide valuable insight to anyone considering this trip. We look forward to welcoming you again in the future.

We're delighted to hear that this was your first tour with Riviera and you thought it was brilliant. We very much look forward to having the pleasure of your company again in the future.