Service from all members of the crew was very good.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback! We're so pleased to hear that you found the service from our crew to be very good. It's always rewarding to know that our team's efforts are appreciated.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your wonderful feedback about your first cruise with us. It is fantastic to hear that you had such a good experience. We are delighted that your Cruise Director, Diogo, made such a positive impression and that his attention to detail and knowledge were so appreciated. It is also lovely to hear that you are already browsing our website for your next holiday with us.
Apa yang dikatakan Elizabeth tentang Riviera Travel:
Excellent. Kathryn organised us SO well & our driver was wonderful
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that you had such an excellent experience on your trip. It's wonderful to know that Kathryn's organisation was so helpful and that you found your driver to be wonderful. We truly appreciate you taking the time to share your positive feedback with us.
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Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you learned so much and enjoyed meeting new people and having new experiences on your holiday. We're delighted you had such a positive time.
We are so pleased to hear that you had such an excellent experience on The Blue Danube River Cruise. It's wonderful to know that you enjoyed the trips, staff, and food so much. We appreciate you sharing your positive feedback with us.
Excellent - arranged tours, entertainment, food, and all staff were all outstanding.
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that you had such an excellent experience with us. It's wonderful to know that you found our arranged tours, entertainment, food, and indeed all our staff to be outstanding. We truly appreciate you taking the time to share your positive feedback.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you had another excellent experience on your Riviera river cruise. We're so pleased that you found the ship and staff excellent, the food very good, and the visits and tours outstanding. We're also delighted that even the weather was on your side! We appreciate you sharing your positive feedback.
The office staff were very helpful throughout although they forgot to tell us to pre-book our Pompeii trip - all other trips could be booked during the tour.
Pina, our tour manager, was fantastic....
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Riviera Travel
Riviera Travel
3 months ago
Thank you for rating our customer service 5/5. We regret to learn that you were not informed to pre-book your Pompeii trip at the time of booking, although we can see this was actioned prior to your departure. Thank you for your kind words about Pina, we'll be sure to share them with her.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear that you had a great trip on board the Royal Clipper travelling around Italy and the Adriatic and that the staff onboard were fantastic.
We are so pleased to hear that you had such a positive experience with us. Thank you for your wonderful feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful experience with Riviera Travel in Switzerland. We are delighted to hear that you had an outstanding trip and that our tour manager's efforts contributed to a memorable experience for your group.
The service was exceptional, and the staff went above and beyond to make our trip truly special.
The Rhine and Moselle exceeded all our expectations. The scenery throughout the cruise was absolutely...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to post your review. We're delighted to hear that the service on board the ship was exceptional. We regret to hear however that you experienced a delay upon arrival in Dusseldorf, as you were initially unable to locate the Riviera transfer rep. Your comments have been shared with our Operations team so they can review this.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for rating this river cruise 5/5. We're delighted to hear that it exceeded your expectations and look forward to welcoming you on another river cruise in the future.
Thank you for sharing your experience with us. We are delighted to know that you had a positive interaction with our service team and appreciate you taking the time to leave us such a wonderful review.
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Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you had a brilliant cruise experience on the Douro, Porto & Salamanca River Cruise. It's wonderful to know that you found the staff superb and the food excellent. We will certainly pass on your kind words about Barbara, our Cruise Director, and her entertaining, professional, and organised approach. Thank you for your strong recommendation.
Thank you for rating our customer service 5 stars.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear that you enjoyed your fourth river cruise with us, despite the heat and that you thought the cruise director and host were excellent, along with the informative local guides.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
