It was easy to book via the phone and easy to use the website. The staff on the phone lines and the tour manager were helpful and knowledgeable..
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that your booking experience over the phone and on our website was easy. It's also wonderful to know that our staff and tour manager were helpful and knowledgeable during your trip. We truly appreciate you sharing your positive feedback.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear you had such an excellent holiday and that you were able to visit beautiful places and enjoy the hotel pool. It's wonderful to know that our tour manager provided such excellent support throughout your trip, ensuring everyone felt included. We appreciate you sharing your positive experience.
Exceptional service from Riviera Travel from start to finish.
An efficient booking experience, information pack received in advance and holiday itself well managed throughout.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback! We are delighted to hear that you had an exceptional experience with Riviera Travel, from the efficient booking process and the timely information pack to the well-managed holiday itself. We truly appreciate you sharing your positive experience.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you had such a fabulous holiday with us on the Medieval Germany River Cruise! We're delighted that you found the ship to be lovely and comfortable, and that the air conditioning was a welcome feature during the high temperatures. It's fantastic to know that you enjoyed the amazing food and that our crew's helpfulness and attentiveness made your experience even better. We appreciate your kind words about Gemma's dedication to ensuring everyone had a good time. We're glad the tours were interesting and informative for you. We understand your comment about the sun deck and appreciate your understanding given the conditions. We're so pleased you loved it!
Tanggal pembelian: 02/07/2026
0
Bagikan
MI
Michael
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Michael tentang Riviera Travel:
The standard of cabin cleaning was exceptional and the restaurant/bar staff eager to serve on a very full ship
Riviera Travel
Riviera Travel
3 months ago
It’s wonderful to hear that you had such a positive experience with the cleanliness of your cabin and the service from our restaurant and bar team. We appreciate you sharing your feedback.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We are pleased to hear that you generally enjoyed your cruise. We appreciate you taking the time to share your feedback regarding the ship being at capacity and the staff being stretched.
Tanggal pembelian: 03/07/2026
0
Bagikan
RC
Robert Carter
Diverifikasi oleh Feefo
GBR
3 months ago
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* rating
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback regarding your recent holiday. We are delighted to hear that Denise was an exceptional Tour Manager and that you enjoyed the hotel, food, and excursions. It's fantastic to know that you found the trip to be excellent value.
Tanggal pembelian: 30/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
The cruise director was excellent but a few of the staff were not always on the ball.
Riviera Travel
Riviera Travel
3 months ago
Thank you for rating our customer service 4/5. We regret to learn that a few of the staff did not consistently align with your expectations. Your comments have been shared with appropriate team for review.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for rating this river cruise 4/5. We trust you had an enjoyable time.
Utterly reliable and informative from moment of booking through to return flight; imaginatively chosen holidays; on luxury ship with everything taken care of from start to finish.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback. We are delighted to hear that you found our service to be utterly reliable and informative, from booking through to your return flight. It's also fantastic to know that you enjoyed the imaginatively chosen holidays and the luxury ship experience, where everything was taken care of for you. We truly appreciate you sharing your positive experience.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that you enjoyed the serenity and beauty of your cruise, and that our hospitality staff, crew, and guides contributed to a memorable experience. It's wonderful to know our excursions were well-chosen and led by informative and engaging guides.
Tanggal pembelian: 03/07/2026
0
Bagikan
VI
Victoria
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Victoria tentang Riviera Travel:
Very good everywhere with our guide, Yasser being excellent
Riviera Travel
Riviera Travel
3 months ago
Thank you for your kind words about your recent experience. We are delighted to hear that you found everything to be very good and that our guide, Yasser, was excellent. We appreciate you taking the time to share your feedback.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that you had such an enjoyable holiday exploring the beautiful island of Sicily. It's wonderful to know that you appreciated the quality of the hotels and found our local guide, Yesser, to be extremely good. We are also pleased that the trip to the Roman Villa and the vineyard with lunch were highlights of your experience. We appreciate you sharing your feedback regarding the historical content and your experience in Ragusa, and we will certainly take this into consideration. We are glad you enjoyed the local food and wine throughout your travels.
Tanggal pembelian: 03/07/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* rating
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We appreciate you taking the time to give us a 5* rating
Tanggal pembelian: 26/06/2026
0
Bagikan
DO
Donna
Diverifikasi oleh Feefo
3 months ago
Apa yang dikatakan Donna tentang Riviera Travel:
The service was good. Our guide Sandi was exceptional.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your kind comments about your tour manger, Sandi, we'll be sure to share them with her.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for rating this cruise 4/5. As we are always striving to enhance our guests' experiences, your comments about the food have been shared with our Product team at head office for review.
Service from all members of the crew was very good.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback! We're so pleased to hear that you found the service from our crew to be very good. It's always rewarding to know that our team's efforts are appreciated.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your wonderful feedback about your first cruise with us. It is fantastic to hear that you had such a good experience. We are delighted that your Cruise Director, Diogo, made such a positive impression and that his attention to detail and knowledge were so appreciated. It is also lovely to hear that you are already browsing our website for your next holiday with us.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.