Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Professional Academy Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Pelanggan Tepercaya

8 years ago

Tutors good, rest rubbish

Professional Academy's tutors were excellent, however, they are badly let down by the organisation. 1.adminstration was dire, with workshops cancelled without telling us or the venue. I only...

Baca lebih lanjut

Kamilla

Professional Academy

8 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to update our system and material has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you have benefited from pursuing this qualification and wish you good luck with your final assessment.

Ulasan produk

Kamilla

Professional Academy

8 years ago

Further to our communication following your feedback I would like to confirm that the course is being replaced by a new and up to date syllabus. We are therefore developing new material and we are using this opportunity to review all the aspects of our course delivery to ensure it is of the highest possible standard. I am sorry that the CAM qualifications were left to be phased out slowly resulting in out of date syllabus, impacting on your experience. CIM have developed the new course to replace the CAM qualifications and we are excited to say that it has been well received so far.

Tanggal pembelian: 19/04/2016

1

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang Professional Academy:

Good choice, proficient and organised

I had a positive experience with professional academy and believe they are a good choice. The tutors provide support and overall proficient at conveying the course material. However I feel like they...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 20/12/2016

1

Pelanggan Tepercaya

8 years ago

Quick response and extremely friendly

Response is always quick and extremely friendly. The only slight niggle is that the last couple of times the answer to my questions weren't known and I was referred to CIM (or my tutor) to answer...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 25/11/2016

1

TC

Trusted Customer

Jersey

8 years ago

Apa yang dikatakan Trusted Customer tentang Professional Academy:

Helpful, Efficient, Excellent Pesonal Service.

Excellent personal service. Efficient and helpful at advising me of my options when I was unsure of what to do following my exam results.

Ulasan produk

Tanggal pembelian: 12/12/2016

1

Pelanggan Tepercaya

8 years ago

Lack of communication and clarity

I just feel there has been a real lack of communication. I haven't really heard anything leading up to my first course which has made me feel a little uneasy. I understand this is interdependent...

Baca lebih lanjut

Kamilla

Professional Academy

8 years ago

Hello, Following your feedback we were in direct contact to identify how we could address the points you made as promptly and efficiently as possible. I hope the actions taken and our ongoing efforts to improve our system has had a positive impact on your experience studying with us. Having taken over the responsibility for our customer service and student support I hope there has been a noticeable improvement in our communication with our customers. I also hope you are benefited from pursuing this qualification and wish you good luck with your current assignment.

Tanggal pembelian: 29/03/2017

0

Pelanggan Tepercaya

8 years ago

Thanks Professional Academy

Whenever I had questions or queries, Hannah Brown was completely fantastic. She always got back to be very quickly and was always extremely helpful. It was really reassuring to know there was someone...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 30/08/2016

1

TC

Trusted Customer

Guernsey

8 years ago

Apa yang dikatakan Trusted Customer tentang Professional Academy:

Great study experience

I have had a great experience with Professional Academy,they have provided me with all the tools and information I need to progress in my studies. I have had feedback on how to improve, very strong...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 23/12/2015

1

Pelanggan Tepercaya

8 years ago

Fairly average service, but appears to be improving following staff changes

There have been instances where I have emailed certain members of staff but not received a reply. I have then had to escalate this to a senior member of staff at Professional Academy to get a...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 30/11/2016

1

Pelanggan Tepercaya

8 years ago

Communication is a problem

It's not easy to get clarification on something. Information on the portal are sometimes out of date. For example I ad to keep waiting for my workshop dates and asked for it several times. When time...

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Ulasan produk

Tanggal pembelian: 28/02/2017

0

Pelanggan Tepercaya

8 years ago

Excellent organisational support, pooor tutor feedback and support

I would say the admin and support from the organisational team was excellent - I never had to wait longer than 24 hours for a reply to any queries or issues. The tutor support for the course was...

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Ulasan produk

Tanggal pembelian: 23/02/2016

0

Professional Academy Ulasan

CAM Foundation Diploma in Marketing Communications - Distance Learning/LiteUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukPlease see previous answer

CIM Certificate in Professional Marketing (Level 4) - Marketing Module - Premium/WorkshopsUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukThe tutor I had David Selva wass excellent! He explained the course really well and also a great motivator!

CIM Certificate in Professional Marketing (Level 4) - Premium/WorkshopsUlasan lainnya tentang produk ini (17)Lihat Situs Web ProdukCannot fault the CIM Certificate. I have completed one module and one exam so far and have learnt so much.

CIM Certificate in Professional Marketing (Level 4) - Premium/Workshops - CIUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukExcellent informative workshops keeping it interesting and interactive. Great teacher who is happy to assist and explain further where necessary.

CIM Post-Graduate Diploma in Marketing (Level 7) Stage 1 - Distance Learning/Lite - CIUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukGreat package, I would recommend doing the workshops as they give you more of a guidance on the right direction to focus on when doing the assignments

CIM Foundation Certificate in Marketing (Level 3) - Premium/WorkshopsUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukCourse itself is great. I like the contents and it's easy to understand and read.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsUlasan lainnya tentang produk ini (16)Lihat Situs Web ProdukResources all provided in a good format.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?