Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Professional Academy Ulasan

http://store.professionalacademy.com

Professional Academy is the leading provider of training and qualifications in marketing, digital marketing, sales, management.

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peringkat selama setahun terakhir

Menampilkan seluruh 146 ulasan

Pelanggan Tepercaya

8 years ago

Could be better in responding to questions and queries. It always takes a follow up email or phone call to get a response.

Kamilla

Professional Academy

8 years ago

Hi, thank you for taking time to provide feedback on feefo. I am looking into how we can improve the response time, both from tutors and our student support team. Following a period of reduced staff, we now have an extra pair of hands to help and look after the support in general. I am confident this will result in better support across the board. Kind regards, Kamilla

Ulasan produk

Tanggal pembelian: 30/09/2016

Pelanggan Tepercaya

8 years ago

It has been 17 months since I enrolled and I have had contact once with a tutor at my request, no support or advice around getting everything done, considering I am doing this along side a full time...

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Kamilla

Professional Academy

8 years ago

Hi,

Thank you for taking time to provide feedback on feefo. I am sorry to hear that you have had less support than expected and would like to ask you to contact us either via the Chat on the Refinery or by email. I wasn't aware that there was an issue and would of course have taken action had I known. I look forward to hearing from you. Kind regards, Kamilla

Ulasan produk

Tanggal pembelian: 07/01/2016

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang Professional Academy:

Confusing website(s), log ins, especially if combining using them alongside a busy work commitment.

Ulasan produk

Tanggal pembelian: 20/09/2016

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang Professional Academy:

Emails and queries were dealt with quickly and efficiently, however more emails detailing dates of local workshops for your chosen modules would have been helpful

Kamilla

Professional Academy

8 years ago

Hi, thank you for providing feedback on feefo. Your comments will be taken onboard and we will look into how we can communicate workshop dates more clearly. Kind regards, Kamilla

Ulasan produk

Kamilla

Professional Academy

8 years ago

I'm really pleased that you found the course content good. I believe CIM have actually changed their recommended core text in the latest reading list and the material we provide is reflecting the change. Perhaps more people expressed their view of the previous textbook and CIM took it onboard.

In terms of why workshops are scheduled over two days and two months prior to the hand-in date rather than a longer period, it is a reflection of a format that has worked well over the past 12 years. I do appreciate there are individual preferences and the format can be challenging sometimes. We are trying to ensure that the workshops are held regularly, but sometimes there are longer gaps.

Tanggal pembelian: 21/03/2016

Pelanggan Tepercaya

8 years ago

A challenging process

The team behind the scenes work hard to provide excellent service but the site layout and functionality lets them down. It is very difficult to find resources, and the messaging system is incredibly...

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Kamilla

Professional Academy

8 years ago

Hi, Thank you for taking time to provide feedback on feefo. Your comments and suggestions on how to improve the Refinery will be taken onboard. We try to improve the site and it is an ongoing process. Receiving concrete feedback is really helpful. Kind regards, Kamilla

Ulasan produk

Tanggal pembelian: 22/09/2016

Pelanggan Tepercaya

8 years ago

Would not reccommend

For a marketing course the student portal was extremely hard to use, very poorly designed. The materials online were incorrect and students came to the first session with the wrong documents. The...

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Ulasan produk

Tanggal pembelian: 09/03/2016

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Professional Academy Ulasan

ISMM Diploma in Sales and Account Management (Level 5) - Premium/WorkshopsUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukPlenty of study notes given. Constructive feedback given from the Tutors

CMI Diploma in Strategic Management and Leadership (Level 7) - Distance Learning/LiteUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukNot enough support, help or advice.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsUlasan lainnya tentang produk ini (16)Lihat Situs Web ProdukStraightforward course material with synopsis; other than confusing website, system generally works not withstanding communication difficulties with tutor.

CAM Foundation Diploma in Digital Marketing (Media and Branding) - Premium/Workshops - CIUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukNO support for this - this says its about branding but it is minimal - hated this course

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?