We are a specialist lending bank, offering a range of savings and lending products in the UK
Layanan
0
/5
5
4
3
2
1
0
0
0
0
0
0
peringkat selama setahun terakhir
Paragon tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 7,696 ulasan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Good service, easy to navigate through the pages.
0
Bagikan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
1st choice for banking
Great easy to use service with good products. great vhoice of savings accounts at competative rates of interest.
0
Bagikan
Pelanggan Tepercaya
3 years ago
Polite and helpful.
Young man from Newcastle was very helpful on a phone call. He was courteous, polite, patient and knowledgeable.
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
0
Bagikan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Clear and efficient
Service excellent
0
Bagikan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
To find out what alternative deposit rates on offer I had to log out look at your website.
It would have been more helpful if I could have allocated them while I was signed on..
Otherwise you are...
Baca lebih lanjut
Matt
Paragon
3 years ago
I'm sorry to hear that you've experienced difficulties finding the interest rates using our website. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
0
Bagikan
Pelanggan Tepercaya
3 years ago
Ungoing issue which is taking longer to resolve than it should
Ensure follow up actions are taken and to keep customer updated as promised and on time.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
0
Bagikan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Very easy and efficient
Transfer of Paragon ISA to new fixed rate account - very efficient and quick.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
0
Bagikan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Buck up Paragon - tell customers when interest rates change!!
It's VERY POOR that I have to move funds from one Triple access account to a new one to get a better rate and also that you do not advise existing customers of rate changes :( No wonder banks get a...
Baca lebih lanjut
Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Any Paragon customer can choose any product from our on-sale range, and we consistently ensure full transparency in the service we provide. At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products.
As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.
0
Bagikan
TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Very helpful and patient person. Thank you.
Very helpful and patient person. Thank you.
0
Bagikan
Pelanggan Tepercaya
3 years ago
Easy account to operate. Good customer service
Easy to use account on line. Always quick to increase interest rates in line with Bank of England movements. I have a flexible ISA and easily moved money out for a large purchase and was able to...
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.