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Paragon Ulasan

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Simple and clear. I particularly liked the link from the e.mail straight to maturity options, a simple service not offered by many financial institutions.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Pelanggan Tepercaya

3 years ago

Happy with servives provided

Easy to use system

Pelanggan Tepercaya

3 years ago

Poor

Poor. sent you an email on 19may to pay a funeral invoice and to this day still hasn’t been paid

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Pelanggan Tepercaya

3 years ago

I would recommend if you're wanting reassuring reliability.

Access to speak to someone (i.e. a real person) has been excellent and this is reassuring. Once on the phone, Paragon staff are always very pleasant, courteous, helpful and patient.

Pelanggan Tepercaya

3 years ago

Excellent

Excellent service and online access.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Pelanggan Tepercaya

3 years ago

Excellent product and easy to open.

Excellent service so far, easy to open and transfer an ISA. Fully informed along the way. Super quick and easy.

Pelanggan Tepercaya

3 years ago

Poor rates so no loyalty reward.

Your website would not open on my first attempt…just spinning. My fixed rate cash ISA is maturing soon and your rates are not competitive.

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Quick and easy to use

Pelanggan Tepercaya

3 years ago

JUST AMAZING CUSTOMER SERVICE! I wanted to switch to a better interest rate ISA account, the lady I spoke to was so helpful, she talked me through how to do this, it was as easy as putting salt and...

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Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

I USUALLY STRUGGLE WITH ONLINE BANKING BUT PARAGON MAKE IT EASY

GOOD WEBSITE

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

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