During these strange times and the high demand for their goods, they explained about possible delays and always kept me informed of my order. They even split the order up so I could receive...
My order arrived in perfect condition with very good instructions to get me started. They also kept in touch to let me know the status of the order which is very helpful.
Ulasan produk
Tanggal pembelian: 01/04/2020
0
Bagikan
TG
Thomas Ginn
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan Thomas Ginn tentang Happy Kombucha:
Was made aware of delays and updated when order was ready to despatch.
I wish I could have been more complimentary but the wait to receive this second order was beyond reasonable. I know circumstances are trying at the moment but I still feel this could have been...
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Marcus
Happy Kombucha
6 years ago
It took 18 working days from placing your order to it being delivered. I do apologise if you feel that this is too long but working in the current environment is not easy and it is leading to major delays. We have warnings on the home page, product page and you ticked a box at the checkout to say that you understood that the wait may be around 3-4 weeks. We are a small family run firm and we are doing our very best. I can only apologise if you did not feel that the wait was reasonable, we doing all that we can to get orders dispatched as quickly as possible.
Ulasan produk
Marcus
Happy Kombucha
6 years ago
The delivery time on this order was 18 working days and there was a double bank holiday which added to the issues with dispatching orders in this climate. We do warn about the wait on the website and i apologise if you feel 18 working days is unreasonable in the current circumstances. We really are trying as hard as we can to get all customers orders dispatched as quickly as possible.
Tanggal pembelian: 30/03/2020
2
Bagikan
CM
chloe Martin
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan chloe Martin tentang Happy Kombucha:
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
