Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Bagikan
JR
Jane Rowley
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Jane Rowley tentang Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Baca lebih lanjut
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Bagikan
DT
DENNIS TAYLOR
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan DENNIS TAYLOR tentang Grass247:
Good
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Bagikan
MN
MR DJ NORTH
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan MR DJ NORTH tentang Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
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DK
D P King
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan D P King tentang Grass247:
excellent service
excellent
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 month ago
Service was great
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Bagikan
MO
Milina Orourke
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Milina Orourke tentang Grass247:
Excellent value and quality
Excellent
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AN
Alan Naylor
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Alan Naylor tentang Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
