Needed to change flight times and sales agent insisted on keeping the cancellation charge and…
Needed to change flight times and sales agent insisted on keeping the cancellation charge and therefore no refund to make another booking. Will not be using again!
Globehunters
Globehunters
12 years ago
We are sorry you were unable to change your flight and we would accommodate any flight change if the airline or booking terms would allow, however our terms and conditions and indeed the majority of flight or flight + hotel bookings would have a cancellation policy where tickets become non refundable the closer to departure date a cancellation is requested.
These terms and conditions should be highlighted at the time of your booking and the agent should have explained these terms to you at the time of booking. We apologise if this was not made clear but all terms and conditions http://www.globehunters.com/Info/Terms-And-Conditions.htm are available to view online at the time of your search and would be stated on the e-tickets you would have received.
Unfortunately you are not the only person this cancellation would apply and is indeed an industry standard. We apologise again for any inconvenience and would welcome the opportunity to help you with your next travel booking or to talk through any concerns over future travel bookings.
Your can contact our Customer Services team direct at customerservices@globehunters.com if you should wish to discuss further.
Kind regards
The Globehunters Team
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Pelanggan Tepercaya
12 years ago
First class service, very courteous staff on the phone who were very helpful with our…
First class service, very courteous staff on the phone who were very helpful with our booking, arranging our gluten free meal on the plane for us and arranging our transfers in Orlando for us at the...
Baca lebih lanjut
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Pelanggan Tepercaya
12 years ago
Paid slightly more than expected for my flights but still cheaper than I could find…
Paid slightly more than expected for my flights but still cheaper than I could find elsewhere on the dates I wanted.
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Pelanggan Tepercaya
12 years ago
Went to New York recently. Had a great time, really central hotel near Times Square.…
Went to New York recently. Had a great time, really central hotel near Times Square. Flights were at good times. Excellent from me.
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Pelanggan Tepercaya
12 years ago
Very helpful with booking our flights to India.
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Pelanggan Tepercaya
12 years ago
Happy with the service received
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Pelanggan Tepercaya
12 years ago
Good service. Flight tickets booked after speaking to travel advisor. Found them helpful.
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Pelanggan Tepercaya
12 years ago
Booked flights to Dubai and would definately use again. Booking staff very helpful. Asked a…
Booked flights to Dubai and would definately use again. Booking staff very helpful. Asked a couple of questions on facebook before going and I got a quick response.
Very good overall!
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Pelanggan Tepercaya
12 years ago
Had a great time in New York - great hotel location in Manhattan. Everything went…
Had a great time in New York - great hotel location in Manhattan. Everything went smoothly and would use again.
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Pelanggan Tepercaya
12 years ago
i got a great deal on a flight To Thailand. Was the cheapest I could find…
i got a great deal on a flight To Thailand. Was the cheapest I could find for the dates we wanted and the guy on the phone was really friendly and helpful with our booking.
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
