non existant, thought we were scammed, after a month of waiting only got a reply after posting a negative review. up to that point all communication was ignored.
Product
Fansonline
21 days ago
We’re very sorry to hear about your experience and understand how concerning this must have felt.
Your order was placed as a pre-order item, with an estimated arrival of early June clearly indicated on both the product listing and your order confirmation email. Once stock arrived, your order was dispatched on 9 June and delivered on 12 June.
We can see that two enquiries were submitted through our system, and automated updates were sent in both cases. As we did not receive a follow-up response, the tickets were automatically closed, as this usually indicates the information provided was helpful. However, we understand this may not have fully resolved your concern and apologise for any frustration caused.
We appreciate your feedback and are sorry we did not meet expectations on this occasion, however are happy you are now in receipt of your order and within the initial ETA timeframe advertised for that pre-order 😊.
Ulasan produk
Product
Fansonline
21 days ago
We’re very sorry to hear about your experience and understand how concerning this must have felt.
Your order was placed as a pre-order item, with an estimated arrival of early June clearly indicated on both the product listing and your order confirmation email. Once stock arrived, your order was dispatched on 9 June and delivered on 12 June.
We can see that two enquiries were submitted through our system, and automated updates were sent in both cases. As we did not receive a follow-up response, the tickets were automatically closed, as this usually indicates the information provided was helpful. However, we understand this may not have fully resolved your concern and apologise for any frustration caused.
We appreciate your feedback and are sorry we did not meet expectations on this occasion, however are happy you are now in receipt of your order and within the initial ETA timeframe advertised for that pre-order 😊.
Tanggal pembelian: 16/05/2026
0
Bagikan
BB
Blair Bloomfield
Diverifikasi oleh Feefo
AUS
22 days ago
Apa yang dikatakan Blair Bloomfield tentang Fansonline:
Super impressed with the speed and efficiency of Fans Online, being in a remote location south of Perth we are use to delays and slow deliveries, our order arrived super quick, packed well and left...
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
