Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

CruiseKings Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/cruisekings | Feefo

Menampilkan seluruh 2,788 ulasan

Mr Birnie

7 years ago

Tanggal pembelian: 01/05/2018

Apa yang dikatakan Mr Birnie tentang CruiseKings:

Personal service

Personal service. Attention to detail. Knowing client likes and dislikes.

Elaine

CruiseKings

7 years ago

Dear Mr Birnie, thank you for your kind words. It is wonderful to hear that you have had a great experience booking with us.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Musgrove

7 years ago

Tanggal pembelian: 23/04/2018

Apa yang dikatakan Mrs Musgrove tentang CruiseKings:

First class service

Booked with cruise kings last year and found it extremely helpful, so it was an easy choice to book again with them and so far no problems.

Elaine

CruiseKings

7 years ago

Dear Mrs Musgrove, thank you for completing our review. I am delighted to hear such positive feedback regarding our service. We hope to be able to help you with many more bookings.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Alan

Berkhamsted

7 years ago

Tanggal pembelian: 30/04/2018

Apa yang dikatakan Alan tentang CruiseKings:

extremely knowledgeable staff with great attention to detail, they have arranged many cruises for me flight, transfers, hotel and cruise - I wouldnt think of going elsewhere

Elaine

CruiseKings

7 years ago

Dear Mr Osborn thank you for taking the time to complete our review. It is great to hear such lovely feedback, I will take great pleasure in sharing this with our team. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 27/04/2018

Always able to assist client with making right choice. Goes the extra mile

Timely friendly honest advice. Listened to questions about different options and gave considered answers from own and colleagues experience. Did what they said they would do in timely manner.

Elaine

CruiseKings

7 years ago

Thank you for your kind review. We pride ourselves on our knowledge and experience and getting back to our customers promptly.

Elaine Graham
Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Glover

Lee,se12 London

7 years ago

Tanggal pembelian: 16/04/2018

Apa yang dikatakan Mrs Glover tentang CruiseKings:

Polite, and friendly

Prompt in answering calls not put on hold and listening to music. Very helpful and patient.

Elaine

CruiseKings

7 years ago

Dear Mrs Glover, thank you for your review. It is great to hear that you found us prompt, helpful and patient during the booking process. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mr Nichols

7 years ago

Tanggal pembelian: 22/04/2018

Apa yang dikatakan Mr Nichols tentang CruiseKings:

Good

Elaine

CruiseKings

7 years ago

Dear Mr Nichols, thank you for completing our review. I am pleased to hear that you had a good experience booking with Jeanette.

Elaine Graham
Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mr Biggs

Mazarron Spain

7 years ago

Tanggal pembelian: 25/04/2018

Apa yang dikatakan Mr Biggs tentang CruiseKings:

Booking experience was good but sending out the paperwork was a bit hit and

Booking experience was good but sending out the paperwork was a bit hit and miss

Elaine

CruiseKings

7 years ago

Dear Mr Biggs, thank you for your review. I am pleased to hear that the booking experience was a positive one but naturally disappointed to hear that there were some issues with your paperwork. I can see that your paperwork has now been sent to you but if you have any further issues please do not hesitate to contact me directly.

Elaine Graham
Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Devine

7 years ago

Tanggal pembelian: 25/04/2018

Apa yang dikatakan Mrs Devine tentang CruiseKings:

Great Service

Jeannette Williams was extremely helpful in sorting out a package for my husband and I to go on a special birthday trip. Always answered quick and nothing was a bother . Certainly recommend

Elaine

CruiseKings

7 years ago

Dear Mrs Devine, thank you for your kind review. I am pleased to hear that Jeanette has been so helpful in arranging your special trip. Thank you for your recommendation.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

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Tentang CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 197 8050

35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

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