Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

CruiseKings Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/cruisekings | Feefo

Menampilkan seluruh 2,790 ulasan

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 27/04/2018

They dealt with all sections of my booking in a professional and prompt way and provided all information that was required quickly mainly by e-mail or telephone as necessary I have no adverse...

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Elaine

CruiseKings

7 years ago

Thank you for your review. We do have a reputation for our professionalism and efficiency and I am glad to note that Joanna provided you with the service expected.

Elaine Graham

Customer Experience Manager

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 05/05/2018

Excellent service beyond normal expectations

Elaine

CruiseKings

7 years ago

Thank you for your kind review. We do pride ourselves on our service and I am glad that we exceeded your expectations.

Elaine Graham

Customer Experience Manager

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Mr Mumford

Grays Essex

7 years ago

Tanggal pembelian: 22/04/2018

Apa yang dikatakan Mr Mumford tentang CruiseKings:

From start to finish I couldn’t have wished for a better rep. Nothing was to much and the final cost of my holiday was brilliant.

Elaine

CruiseKings

7 years ago

Dear Mr Mumford, thank you for taking the time to let us know that you enjoyed Nicola's service. Great to know that we remain competative on price too. Have a lovely holiday.

Elaine Graham

Customer Experience Manager

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 02/05/2018

they were very helpful

Elaine

CruiseKings

7 years ago

Thank you for taking the time to let us have your comments.

Elaine Graham

Customer Experience Manager

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Mr Finch

Dunfermline

7 years ago

Tanggal pembelian: 03/05/2018

Apa yang dikatakan Mr Finch tentang CruiseKings:

Great cruise Travel Agent

First rate. The agent was very knowledgable and quickly sorted out our booking. He went to a lot of trouble to assist us in identifying the extent of the restricted view from our balcony. As it...

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Elaine

CruiseKings

7 years ago

Dear Mr Finch, thank you so much for taking the trouble to give us your feedback. I am glad that you like our service and I will be sure to let Scott read your comments. Enjoy your upgrade and your cruise.

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Mrs Keech

Eastbourne

7 years ago

Tanggal pembelian: 17/04/2018

Apa yang dikatakan Mrs Keech tentang CruiseKings:

Friendly efficient and knoledgeable

Very helpful, knowledgeable and able to fit my requirements in a very professional friendly manner. Always quick to answer any questions and explained things fully.

Elaine

CruiseKings

7 years ago

Dear Mrs Keech thank you for your lovely feedback. We pride ourselves on our first hand knowledge and expertise. Elizabeth will be delighted to hear your comments.

Elaine Graham
Customer Experience Manager

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Mr MacAulay

Aberdeen

7 years ago

Tanggal pembelian: 30/04/2018

Apa yang dikatakan Mr MacAulay tentang CruiseKings:

Fantastic service

It was quick & efficent & easy to deal with Trish Smith who is first class.

Elaine

CruiseKings

7 years ago

Thank you for completing our review. It is great to hear that you had such a positive experience with Trish. We look forward to hearing from you soon.

Elaine Graham
Customer Experience Manager

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Dr Govender

7 years ago

Tanggal pembelian: 11/04/2018

Apa yang dikatakan Dr Govender tentang CruiseKings:

Abby Duncan was amazing!

Abby Duncan was my agent and she was fantastic! Very patient. Not pushy at all. She was always willing to make adjustments to my quote where needed, and sent me constant updates with methodical...

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Elaine

CruiseKings

7 years ago

Dear Dr Govender, thank you for your lovely feedback. I am delighted to hear your comments regarding Abby's service and will share you comments with the full team at CruiseKings.

Elaine Graham

Customer Experience Manager

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 27/04/2018

Professional, knowledgeable, polite and friendly.

We were given a fair price with all our queries answered professionally and to our satisfaction. A promised call back was as scheduled and we have complete faith that all aspects of our booking...

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Elaine

CruiseKings

7 years ago

Thank you for taking the time to complete our review. I am pleased to hear that you had such a positive experience booking with us. I will share your comments with your Cruise Expert Vicki. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

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Mr Carver

7 years ago

Tanggal pembelian: 23/04/2018

Apa yang dikatakan Mr Carver tentang CruiseKings:

Helpful staff

The staff are very helpful and gave us some good advice as it's our first cruise . .

Elaine

CruiseKings

7 years ago

Good afternoon Mr Carver thank you for your review. As a first time cruiser it is very important to us that we give you all of the knowledge and advice required to book the right cruise for you. Should you have any additional questions, please do not hesitate to get in touch. We look forward to hearing about your first cruise experience.

Elaine Graham

Customer Experience Manager

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Tentang CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 197 8050

35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

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