Only thing I would say is that Wendy Wu need to bring the information up to date that they send out, money taken should be more Chinese RMB than US dollars. You have to be able to walk quite a bit eg...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to provide us with your detailed feedback on areas you feel could have been enhanced in regards to information received when booking your tour with us.
We understand that some aspects of our tours do require more walking than others, which is why we make sure each tour is identified as either; comfortable, moderate or an active pace. Wendy Wu also provide an estimated amount of walking time in the day to day itinerary found in each tour dossier.
We are delighted to hear that all of your hotels included hair dryers, however we note that this is not always the case for every hotel our groups may visit, as the hotels vary.
Pleasing to see that you have rated both the service received and product as excellent and will make a note of the areas you feel could be improved upon!
Wendy Wu hope to see you book with us in the near future to witness even more fascinating sites China has to offer!
Kind regards,
Shanice
Brilliant service, as we had an absolute star of a national guide who smoothed the way everywhere.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you very much for your kind feedback!
We are thrilled to hear that you had such a wonderful time in China & Tibet with your national guide, whom we are sure left you leaving China with fond memories.
We are deeply sorry to hear that you suffered from altitude sickness during your three night stay in Lhasa where altitude can reach up to 4000 metres.
We hope that judging from your positive feedback this will not deter you from booking with Wendy Wu again!
Kind regards,
Shanice
The service was exemplary with flawless arrangements throughout. The tour guide was the best we have had on this type of trip, very efficient with an excellent knowledge of China and a great sense of...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Wendy Wu would like to sincerely thank you for sharing with us such a detailed, exquisite encounter of your time on our Magnificent China tour!
No doubt, we can see that you have left China with lasting memories, and thank you for your high praise particularly to your tour guide who was able to educate you all on the fascinating culture of China.
We are delighted that you enjoyed the itinerary and food on your tour, however are disappointed to hear that the level of variation wasn't what you hoped for. We usually get a lot of positive feedback in regards to food, nevertheless will be taking your comments on board to seek improvements.
We definitely hope that we can take you to China again showing you even more of the genuine historical artefacts that impressed you as much as the Terracotta Warriors - China has so much to offer!
Kind regards,
Shanice
Great holiday.! The tour was very informative, hectic at times but we covered so much in the space of a week we didn't expect it to be any different.Would recommend.Our guide Ajay was also excellent...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your comments after your Golden Triangle tour with Wendy Wu.
We can see that you chose the perfect tour in terms of what you wanted to see and the tour length - great decision!
Wendy Wu are assured that you left with fond memories, which we can see your tour guide Ajay played a role in from your great praise.
Hoping to welcome you back on tour with us again in the near future, where we are convinced that you will make another fantastic tour choice which best suites you.
Kind regards,
Shanice
Our National Guide Links Lee was the very best we could have had, informative, constructive, funny, just took care of every detail possible, a real gem.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome back from your Wonders of China tour with Wendy Wu!
We look forward to passing on your great comments about your national guide Lee to China - we can see you appreciated how knowledgeable and passionate our guides are, always aiming to ensure everyone enjoys themselves whilst educating you all on the great aspects China has to offer!
Thank you for your feedback in regards to your hotel in Shanghai which we will make a note of.
We hope to welcome you back in the future!
Kind regards,
Shanice
Vélemények a termékekről
Vásárlás dátuma: 22/10/2015
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10 years ago
Have just booked tour. Very helpful informative and patient
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.