Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Eco Wizard értékelések

Mind a(z) 295 vélemény megjelenítése

Stuart M

Feefo által hitelesített

GBR

5 months ago

Mit mondott Stuart M Eco Wizard kereskedőről:

Amazing service

What a great experience sales staff Ted is amazing clearly communicated. With honest details about the product. Helped with future unlocking of more advanced functions which I am looking forward to...

Olvasson erről többet

Chris Bowie

Feefo által hitelesített

GBR

5 months ago

Mit mondott Chris Bowie Eco Wizard kereskedőről:

Don't touch them - 3 engineer visits and 10 weeks later still not working

Never checked in on the subsquent engineers visits once they knew the first one had gone badly wrong. After three engineer visits and a product still not fully installed I've given up with them.

jeffrey wilson

Feefo által hitelesített

5 months ago

Mit mondott jeffrey wilson Eco Wizard kereskedőről:

One word Brilliant

Megbízható vevő

Feefo által hitelesített

6 months ago

Very poor service

I bought an EV charger together with its installation and nearly 3 weeks later all I have is the charger still in its box. Communication with the installer has been very poor and I haven’t received...

Olvasson erről többet

ECO Wizard

Eco Wizard

5 months ago

Thank you for the review. We are sorry to hear about your experience with our installation facility. Aero, the installers, confirmed that they were unable to complete your installation of the charger you bought as it needed an extra unit to balance the load and ensure a safe installation, which they discussed with you and us. We have processed an order for this extra unit at no extra cost to yourself, and are just awaiting it to be shipped to you, before Aero can call you back to book a date to complete the installation. We do apologise for the delay this has taken, which can happen when an installation is not classed as 'standard.' Please bear with us whilst this unit is provided and Aero complete the installation. Please let us know if we can do any more to support. Thank you, Ted @ Wizard

Megbízható vevő

5 months ago

Despite continued efforts I can’t even get updates on what’s actually happening and, most importantly, when the installation will be actually done. It’s now nearly two months since I purchased and paid in full for the equipment and its installation, and all I’ve got is a few boxes not connected to anything. The worst of all is the complete lack of communication. I just don’t understand how hard can it be to keep your customers informed of what’s going on, not even replying to direct emails. Not impressed.

ECO Wizard

Eco Wizard

4 months ago

Thank you for the updated review. Since receiving this, we have been in regular communication with Aero in order to confirm the next steps in completing this installation for you. They have been also spoken to you regularly by email about this, and have confirmed with us that the job was completed last week. We apologise for the delays and any inconvenience caused, and please let us know if we can do any more to support. Thank you, Ted @ Wizard

Simon Greaves

Feefo által hitelesített

GBR

5 months ago

Mit mondott Simon Greaves Eco Wizard kereskedőről:

Very helpful when ordering

Martin Conabeer

Feefo által hitelesített

GBR

5 months ago

Mit mondott Martin Conabeer Eco Wizard kereskedőről:

Great product and service

Great Service when I contacted the help team and thoughout the whole purchase

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the superb 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Megbízható vevő

Feefo által hitelesített

5 months ago

Service is second to none. Always available if needed

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the incredible 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Megbízható vevő

Feefo által hitelesített

5 months ago

Excellent service

Perfect

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Sohail ghafur

Feefo által hitelesített

GBR

5 months ago

Mit mondott Sohail ghafur Eco Wizard kereskedőről:

5 star service

Excellent service delivered as promised I had already booked the electrician and the charger arrived with 2 hours to spare for a successful installation

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service & that your installation was successful! We look forward to your future orders!

Megbízható vevő

Feefo által hitelesített

5 months ago

Good customer service

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the impressive 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!