Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Tenon Tours értékelések

Mind a(z) 764 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

4 years ago

Wonderful job Janet and Natasha

Janet and Natasha were wonderful and arranged a great trip. Janet was able to accommodate all of our special requests and everything she and Natasha had control of worked out beautifully

Elizabeth

Tenon Tours

4 years ago

Thank you for your review! I'm happy that you had a great experience with Janet and Natasha on your trip to Portugal. I have shared your comments with them as well. :) Thank you for choosing to travel with Tenon!

Megbízható vevő

Feefo által hitelesített

4 years ago

Tetontours organized a great trip !

They planned an amazing trip for us! The drivers, hotels and adventures were perfect! Beautiful mix of countryside and cities!

Elizabeth

Tenon Tours

4 years ago

Thank you for your review of Tenon Tours! I'm glad to hear that you had an amazing trip to the British Isles. I see that you traveled with us once before and am glad that you chose to work with us again! Thank you for being a loyal customer and we hope to work with you on a third trip in the future.

Megbízható vevő

Feefo által hitelesített

4 years ago

Trip well planned and executed. Car service leaves a lot to be desired

Elizabeth

Tenon Tours

4 years ago

Thank you for your 5-star review of Tenon Tours! We would like to learn more about your experience with the car service in Ireland. I encourage you to email us with more details at travel@tenontours.com. Thank you for traveling with us!

Kara

Feefo által hitelesített

4 years ago

Mit mondott Kara Tenon Tours kereskedőről:

Service was good. The drivers were given our wrong contact number which resulted in confusion and delays. We attempted to correct the number after the first time, but subsequent drivers still had...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Hi Kara, thank you for taking the time to leave a review. I see that you spoke with Kieran about the miscommunication with your drivers -- I am sorry that this affected your overall experience with us. I hope that you still enjoyed your time in Ireland and if you have any further concerns or questions, I encourage you to reach us at travel@tenontours.com.

Tim

Feefo által hitelesített

4 years ago

Mit mondott Tim Tenon Tours kereskedőről:

Going Above and Beyond

It wasn't the fantastic vacation they had planned for us, it was the help along the way with all the roadblocks. When there were no rental cars available and Hertz decided to not honor the agreement...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Hi Timothy, this is wonderful to hear! I'm happy that our team was able to step in and help out with these issues during your travels. We know how important it is to travel worry-free, so I am glad that you experienced this firsthand. Thank your for traveling with Tenon!

Steve

Feefo által hitelesített

4 years ago

Mit mondott Steve Tenon Tours kereskedőről:

Great experience!

Wow! What didn't they do well?!?! Tenon Tours set me up for what may be the best vacation experience of my life! Everything went flawlessly! Every hotel, guide, driver, was absolutely...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Hi Steve, thank you for such a wonderful review! I'm so happy to hear that you had a great experience on your trip to Portugal. Thank you for choosing to travel with Tenon Tours - I hope that we'll get to plan another personalized trip for you in the future!

Jenifer

Feefo által hitelesített

4 years ago

Mit mondott Jenifer Tenon Tours kereskedőről:

Thanks to Tenon Tours for a wonderful vacation.

Tenon Tours made sure we were prepared for out trip with handy packing guides and information before we left. The app was wonderful and full of information, The app even saved me when I got off...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Hi Jenifer, thank you for sharing your review with us. This is fantastic to hear! I'm glad that you found the app helpful during your travels in Ireland and Scotland - especially since you were able to have an impromptu walk through a beautiful garden! :) We appreciate you choosing to travel with Tenon Tours and hope that we'll have the opportunity to work with you again in the future.

Megbízható vevő

Feefo által hitelesített

4 years ago

Great Service from Janet and Natasha

Janet and Natasha could not have been more accommodating of all of our choices and needs

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your feedback with us! This is wonderful to hear and I'm sure Janet and Natasha will agree. We appreciate you choosing to travel with Tenon Tours for your Spain and Portugal trip.

Corey

Feefo által hitelesített

4 years ago

Mit mondott Corey Tenon Tours kereskedőről:

Very quick responses, amazing customer service all around!

Elizabeth

Tenon Tours

4 years ago

Hi Corey, thank you for sharing your feedback with us! I'm happy to hear that you've received amazing customer service from your Travel Specialist. I see you're working with Rachel and will be sure to share your comments with her. We can't wait to hear about your trip to Ireland!

John

Feefo által hitelesített

4 years ago

Mit mondott John Tenon Tours kereskedőről:

Rachel Dorsey has been more than terrific.

Elizabeth

Tenon Tours

4 years ago

This is great to hear, John! Thank you for sharing your experience with Rachel. I'll be sure to pass this along to her and cannot wait to hear about your trip to Ireland.