Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Tenon Tours értékelések

Mind a(z) 764 vélemény megjelenítése

Michele

Feefo által hitelesített

4 years ago

Mit mondott Michele Tenon Tours kereskedőről:

They went above and beyond to make our trip special

Absolutely

Elizabeth

Tenon Tours

4 years ago

Hi Michele, thank you for your review! I'm happy that you had such a special trip to Scotland and England with your family. I hope that we'll have the opportunity to work with you again in the future. :)

Buck

Feefo által hitelesített

4 years ago

Mit mondott Buck Tenon Tours kereskedőről:

Personalized Service!

This is at least our third tour arranged by Tenon. They NEVER fail us - in either quality of advice, or in booking accommodations and events that meet OUR needs.

Elizabeth

Tenon Tours

4 years ago

Thank you, Buck! This is wonderful to hear. Thank you for being such a loyal traveler of Tenon Tours and for choosing us to plan your European vacations. I'll be sure to pass along your comments to Janet and Courtney as well!

Arlene

Feefo által hitelesített

Tampa

4 years ago

Mit mondott Arlene Tenon Tours kereskedőről:

Always responsive

The mobile app was incredibly helpful. At one point we mislaid our printed paperwork, and the mobile app had the information we needed.

Elizabeth

Tenon Tours

4 years ago

Hi Arlene, thank you for sharing your positive experience with us! I'm glad that you found the Tenon Tours mobile app to be helpful during your travels through England. We appreciate you traveling with us and hope that we'll have the chance to work with you again in the future!

Jimmy

Feefo által hitelesített

Chicago, IL

4 years ago

Mit mondott Jimmy Tenon Tours kereskedőről:

Wonderful Ireland Vacation through Dublin, Killarney, and Galway

Tenon Tours organized an incredible tour through Ireland for me and my family! We really enjoyed the itinerary they put together, and what's more, the logistics of moving from place to place were...

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Elizabeth

Tenon Tours

4 years ago

Thank you for your service review, James! I'm happy to hear that you enjoyed your Ireland tour with us. :) We hope we'll have the opportunity to work with you again in the future!

Quinn

Feefo által hitelesített

4 years ago

Mit mondott Quinn Tenon Tours kereskedőről:

Janet and Courtney are AMAZING!!!!!!

This was my 3rd time booking a trip with Tenon and Janet Dudley, and for the 3rd time, she knocked it out of the park. I absolutely love how she listens to the type of trip we want, the types of...

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Elizabeth

Tenon Tours

4 years ago

Hi Quinn, thank you so much for providing your feedback on your trip to Greece! This is truly wonderful to hear and we are thrilled that you've now traveled with us three times. We can't wait to work with you again in the future!

April

Feefo által hitelesített

Texas

4 years ago

Mit mondott April Tenon Tours kereskedőről:

Not what we expected.

Overall, the reasons that I hired a tour company to book this trip was for expertise in the country we were traveling to and first timers and the reassurance that we would have a service team to...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback, April. This is a fair and valid viewpoint, and regrettably, due to the increasing demand and lack of availability on our end and with overseas partners, we weren't able to provide the level of service that our travelers have come to expect. I hope that you were still able to enjoy your time in Scotland and that we'll have the opportunity to plan a second (and more fulfilling) trip for you in the future.

Mark

Feefo által hitelesített

Jacksonville

4 years ago

Mit mondott Mark Tenon Tours kereskedőről:

Glad we found Tenon to help with our trip of a lifetime

Rachel was great during the planning stage. Detailed and lots of good suggestions. A few gaps due to start up of operations on the ramping back staff side but not Rachel’s issue. And Kieran, the...

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Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback, Mark! I am so glad that we were able to be a part of your trip of a lifetime. I will be sure to share your comments with our team, especially Rachel and Kieran. Thank you for choosing to travel with us and I hope that we'll be able to work with you again in the future.

Polly

Feefo által hitelesített

4 years ago

Mit mondott Polly Tenon Tours kereskedőről:

Disorganized and unreasonable price

There were lots of issues and lack of communication leading up to my trip and then many more after I arrived. These were times for tours did not coincide with necessary things/problems such as late...

Olvasson erről többet

Elizabeth

Tenon Tours

4 years ago

Hi Polly, thank you for taking the time to leave a review. Our entire team reads and reviews each survey as we all learn from them and use traveler feedback to improve our future guest experience! I see that you have been in recent contact with your BYSS TEAM Member and hopefully any remaining issues have been resolved. Please do not hesitate to contact us should you have any further questions or concerns.

Bonnie

Feefo által hitelesített

Kingsland, GA

4 years ago

Mit mondott Bonnie Tenon Tours kereskedőről:

Ireland is wonderful!

Janet Dudley has had amazing ideas both times she’s helped me plan trips. Both she & Gracie were wonderfully responsive to all of my inquiries and needs. It’s a relief to have such competent help...

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Elizabeth

Tenon Tours

4 years ago

Hi Bonnie, thank you so much for sharing your experience with us! I'm so happy that you had such a wonderful time in Ireland. We enjoyed seeing your photos throughout your travels as well. :) Thank you for choosing to travel with Tenon Tours and I hope we'll have the opportunity to work with you again in the future!

Kenneth

Feefo által hitelesített

East Greenville

4 years ago

Mit mondott Kenneth Tenon Tours kereskedőről:

Very knowledgeable and helpful when it came to suggesting excursions

Elizabeth

Tenon Tours

4 years ago

Thank you for taking the time to leave a review, Kenneth! I'm glad that you found Rachel knowledgeable and helpful. We're looking forward to your trip to Ireland with us.