Tateossian vélemények

Thank you for your wonderful feedback and shopping with us. It always encourages us to serve our customers better. We look forward to serving you again.

Hi,

Thank you for your feedback and shopping with us. Apologies for an unpleasant experience that you encountered. 

However, it is an extremely rare case and after speaking to you, we have fixed the issue. We would like to thank you for giving us another opportunity when you placed your second order with us and hope you are satisfied this time with Tateossian products and services.

Look forward to serving you again.

Dear Lester,

Thank you for your valuable feedback. We really appreciate the time that you have taken to comment. As with all silver jewellery, the wear and tear is usally dependant on how the product is being used. For example, if worn with other products, this will increase the chances of the item being scratched, or if the item is regularly knocked against hard surfaces, due to being on the wrist constantly. This unfortunately, is unavoidable and cannot be prevented. 

Regarding Fedex, yes we do offer free shipping which includes the delivery charges, but it doesnt cover the duties and taxes that will incur for any items that are imported. Also the policy is available on our website under the "Shipping and Tracking " section.  We hope this is helpful and we apologise for any inconvenience this may have caused to you.

Dear Athena,
Thank you for your valuable feedback. We really appreciate the time that you have taken to comment. Please email aftersales@tateossian.com. We aim to respond all queries in 24 business hours.

We really appreciate your feedback. We are continuously working towards improving our services including the shipping charges. We are also working on introducing click and collect in the near future. 

Thank you for your positive feedback! We look forward to providing you another great experience.