Suttons vélemények

We are grateful for your feedback and appreciate you taking the time to share your comments with us. Please accept our sincere apologies that your order arrived damaged and that the plants were smaller than expected. We understand how disappointing this must have been. Customer feedback is extremely important to us, as it helps us to improve both our products and service. Your comments have been noted and will be shared with the relevant team for review. We do appreciate your valued custom and hope we can provide a better experience for you in the future. Kindest regards, Naomi, Suttons Customer Care.

We are very sorry to hear that the plants were not in the condition you expected, and that the replacement items were due to arrive while you were away. That is clearly not the experience we want for our customers, and we appreciate you taking the time to let us know. Thank you for your feedback, as it helps us to investigate and improve our service. If the replacement delivery has been left or delivered during your absence, please do let our customer service team know so we can look into this for you and arrange a suitable solution. We remain committed to ensuring you receive healthy, good-quality plants and a reliable service, and we will be happy to assist further. Kind regards, Naomi, Suttons Customer Care.