I responded to an offer of buy one plant for £9.99 and get another for 1p. Only one plant arrived. It was very confusing how to order to get the offer even when clicking on the offer link. This...
Összes olvasása
Amy
Suttons
3 years ago
Thank you for your review. In order to access this offer you would have had to put two of the items into your basket and add the offer code to your basket, we apologise if this was not clear when placing your order. We appreciate your comments and will pass on your feedback. Kind Regards, Suttons.
Vélemények a termékekről
Amy
Suttons
3 years ago
Thank you for your review. You would need to add two of the products to your basket in order to take advantage of this offer and we apologise if this was not clear. Kind Regards, Suttons.
Purchased 20 plants, potted them up but unfortunately so far 5 dead.
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that a couple of the plants you received did not survive, we hope that you are happy with the remaining plants and that the create an impressive display. Kind Regards, Suttons.
Vélemények a termékekről
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that a couple of the plants you received did not survive, we hope that you are happy with the remaining plants and that the create an impressive display. Kind Regards, Suttons.
Thank you for your 5 star review, we appreciate the time you have taken to provide such positive feedback.
Vélemények a termékekről
Megan
Suttons
3 years ago
We are so pleased to hear you are happy with the wall art you have received, we are sure these look the Bees knees on your garage wall. Thank you so much for taking the time to leave a 5 star review.
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Megosztás
Megbízható vevő
3 years ago
Vásárlás dátuma: 19/09/2021
Plants in good condition arrived quickly and packaged well
Megan
Suttons
3 years ago
Thank you for your 5 star review, we are so pleased to hear you are happy with the service and the product you have received.
Vélemények a termékekről
Megan
Suttons
3 years ago
We appreciate your feedback and are pleased to hear you are happy with the Violas.
Megan
Suttons
3 years ago
Thank you for your 5 star review, we are glad to hear you are pleased with the Lavender you have received.
0
Megosztás
CW
CHRIS WEEKES
3 years ago
Vásárlás dátuma: 20/10/2021
Mit mondott CHRIS WEEKES Suttons kereskedőről:
QUALITY OF THE PLANT/SHRUB SHOULD HAVE BEEN BETTER
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that you were disappointed with the quality of the plant received, we endeavour to supply only the finest quality plants to our customers and we apologise that if on this occasion you were underwhelmed with the products received. We hope that once settled your Prunus Cherry will begin to thrive however if you do have concerns it is always best to contact our Customer Service Team direct who can look to resolve any problems for you. Kind Regards, Suttons.
Took an age to come and I had to chase it rather than getting updates. When they arrived they were half dead, not sure it will survive.
Amy
Suttons
3 years ago
Thank you for your review. We do apologise that your order took longer than anticipated to be despatched, unfortunately we did have some issues with our stock and we apologise that we did not make you aware of this sooner. We do hope that once settled your Prunus incisa Kojou-no-mai starts to thrive however we will note on your account your disappointment and if you have further concerns please do get in touch with us direct and we can look into this for you. Kind Regards, Suttons.
Vélemények a termékekről
Amy
Suttons
3 years ago
Thank you for your review. We hope that after your Prunus incisa Kojo-No-Mai settles and is given a good watering they begin to thrive, if you still have concerns please do let us know and we can look into this further for you. Kind Regards, Suttons
Website promised 24 hour delivery; I got my bulbs a week later. Online customer service was no help, and stopped responding after one email back. Very disappointed; I only chose o order from them for...
Összes olvasása
Amy
Suttons
3 years ago
Thank you for your review. Our bulbs are marked as despatched within 24 hours on our website and unfortunately this is not a guaranteed delivery date for your order. We can see that your bulbs were despatched within the relevant time frame and we are then reliant on the couriers to delivery your items in a timely fashion and we do apologise if this did not happen. Kind Regards, Suttons.
Vélemények a termékekről
Amy
Suttons
3 years ago
Thank you for your review. We are positive that you will enjoy the display produced in Spring. Kind Regards, Suttons.
Amy
Suttons
3 years ago
Thank you for your review. We do apologise that several of the bulbs have arrived rotten, we hope that the others received provide you with a great range during spring but please do get in touch with our Customer Service Team direct who can look at replacing those rotten bulbs if available. Kind Regards, Suttons.
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that some of your Sorbet bulbs have arrived rotten, we hope that you are happy with the majority of bulbs received but please do contact our Customer Service Team direct who can look into arranging replacements if suitable. Kind Regards, Suttons.
Amy
Suttons
3 years ago
Thank you for your review. We appreciate your comments and hope that you are happy with your peat free mix when you come to use it. Kind Regards, Suttons.
Thank you so much for your 5 star review, we are so pleased to hear you have received excellent service and are happy with the products you have received.
Vélemények a termékekről
Megan
Suttons
3 years ago
This is brilliant to hear! Thank you so much for your 5 star review, we are sure this plant will be a stunning addition to your garden in the spring.
Megan
Suttons
3 years ago
We appreciate your review and are pleased you are happy with the Perennial collection.
Thank you for your 5 star review, we are pleased to hear you are happy with your delivery.
Vélemények a termékekről
Megan
Suttons
3 years ago
Thank you for your feedback. We are sorry to hear your concerns regarding one of the Prunus incisa Kojo-No-Mai plants, we are confident that once they have had a good drink of water and recovered from their short time in transit they will perk up. Should you have any further concerns please do not hesitate to contact our customer care team with your order details and we will be more than happy to help.
0
Megosztás
JM
Janet Bruce MacIntyre
STREET, Somerset
3 years ago
Vásárlás dátuma: 20/10/2021
Mit mondott Janet Bruce MacIntyre Suttons kereskedőről:
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!