I am due a refund which I still haven't received despite numerous email chasers from me. They would tell me each time that they have paid it and then the next email after I have chased them,...
Olvasson erről többet
Vickie Hawley
sousvidetools.com
4 years ago
I am so sorry to read this feedback, I really don't know what has happened here, it just seems that with a few staff change arounds we have really let you down. Not acceptable at all and I am sorry. I have been assured that the credit was actioned on the 29th November please reach out to me if this is not the case vickie@sousvidetools.com
I obviously can't turn the clock back to put it right but I am very sorry that this has happened and we will be reviewing it internally.
Disappointed with recent service. I ordered a large water bath and three other items on-line for next working day delivery - in this case a Tuesday. I received email messages from Sous Vide...
Olvasson erről többet
Vickie Hawley
sousvidetools.com
4 years ago
Thank you for taking the time to leave feedback, we have no excuse on this occasion, the paperwork should have been passed back to the office for us to give you the choice on waiting or having a partial dispatch. I am sorry this has happened and I do hope the item you needed got to you in time to cook your venison.
I smoke my own bacon and salmon and need to be able to store this in the freezer. This sealer keeps all this fresh as the day it was made so I can use as and when I need it. Vacuums really well and...
Products arrived quickly, but they added me to a spammy mailing list that I did not consent to and I'm still receiving emails. Would not recommend.
Vickie Hawley
sousvidetools.com
4 years ago
Thank you for your order and feedback, I see we have sent you two emails, our SousVIdeTools Black Friday email and also our sister company KitchenKnives. I apologise for this and I see you have already unsubscribed so won't receive any further emails from us.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
