Simplicity Cremations vélemények

Dear Customer, 

Thank you for your positive review.

I am glad that you felt supported at what I know is a very difficult time.

Kind regards,

Sally Harvey

Client Service Manager

Dear Customer, 

Thank you for your review of Simplicity Cremations and for your feedback in relation to the local funeral home - I will pass your kind comments to them.

I am glad that we were able to provide the service your late husband had requested.

Kind regards,

Sally Harvey

Client Service Manager

Dear Mrs Heston,

Thank you for your feedback in relation to the service you received from Simplicity Cremations. I am very glad to hear that you would recommend our services.

As Simplicity Cremations are provided by Dignity Funerals the nearest Dignity Funeral Director would have been appointed to assist with the completion of the necessary paperwork for the direct cremation to take place - I apologise if the location of the funeral home caused any inconvenience. I am glad to hear that the issue relating to the doctor's certificates was rectified.

With regard to the further services you have mentioned I can confirm that these are more in line with a standard funeral rather than a direct cremation service, hence why they are not included. 

Once again, thank you for taking the time to let us know your thoughts about the service provided. 

Kind regards,

Sally Harvey

Client Service Manager

Dear Mr Callaghan,

Thank you for your kind feedback -  I will be sure to pass your comments onto the staff involved.

Kind regards,

Sally Harvey

Simplicity Cremations

Dear Ms Smith,

Your feedback is much appreciated. I am pleased to hear you were satisfied with the service Simplicity Cremations provided.

Kind regards,

Sally Harvey

Client Service Manager

Dear Mr Crowhurst,

Thank you for letting us know you were happy with the service provided by Simplicity Cremations. I am glad to hear the funeral directors were helpful.

Kind regards,

Sally Harvey

Client Service Manager

Dear Mr Atkinson,

Thank you for your positive feedback. I am pleased to hear you were satisfied with the service provided by Simplicity Cremations.

Yours sincerely,

Sally Harvey

Client Service Manager

Dear Customer,

Thank you for letting us know you were happy with the service you received from Simplicity Cremations. I will also pass on your kind comments to Kate Heal.

Thank you also for your feedback in relation to our call centre, I will listen to the call as you suggest.

Kind regards,

Sally Harvey

Client Service Manager

Dear Mrs Kuhlman,

Thank you for taking the time to provide your feedback.

The advisor in question was a Polly O'Brien - I will be sure to pass on your kind comments to her.

Yours sincerely,

Sally Harvey

Client Service Manager

Dear Customer,

Thank you for taking the time to submit your feedback about the service you received from Simplicity Cremations.

I am pleased to hear that the service suited your needs.

Thank you also for your comments about the Funeral Director, however I am sorry that you did not receive the email with regard to the date and time of the funeral - this is something that I will look into.

Kind regards,

Sally Harvey

Client Service Manager