Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Simplicity Cremations vélemények | https://www.feefo.com/reviews/simplicity-cremations ügyfélszolgálati vélemények | Feefo

Mind a(z) 2,434 vélemény megjelenítése

Mrs Patricia Richards

Otford, Sevenoaks, Kent

7 years ago

Vásárlás dátuma: 30/11/2017

Mit mondott Mrs Patricia Richards Simplicity Cremations kereskedőről:

Recommended fo no fuss cremations

Easy to deal with and undertook their work with no fuss. Pleasant to deal with

Sally

Simplicity Cremations

7 years ago

Dear Mrs Richards,

Thank you for your feedback.

I am pleased to hear that you were satisfied with the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Megbízható vevő

7 years ago

Vásárlás dátuma: 26/11/2017

Simply terrible

Awful, awful, awful, despite all the good reviews left for these people I don’t understand why. I had no communication from them, none, and everything that needed to be done had to be chased by me....

Összes olvasása

Sally

Simplicity Cremations

7 years ago

Dear Customer,

I am very sorry to hear that you are dissatisfied with the service you received from Simplicity Cremations.

I am investigating the concerns you have raised and will be in touch as soon as my enquiries are complete.

Kind regards,

Sally Harvey

Client Service Manager

Megbízható vevő

7 years ago

Sally has redeemed simplicity cremations on this occasion. Shame it had to be the way it was but they got there in the end. Thank you sally.

A vevő teljes véleményének megtekintése

Mr Philip Wood

Newcastle upon Tyne

7 years ago

Vásárlás dátuma: 27/11/2017

Mit mondott Mr Philip Wood Simplicity Cremations kereskedőről:

Very professional, options outlined clearly .

Simple professional and caring. Would not recommend as this is a very personal decision to make. For me and my late wife it was just as we wanted

A vevő teljes véleményének megtekintése

Mr Kevin Morris Bird

northolt

7 years ago

Vásárlás dátuma: 22/11/2017

Mit mondott Mr Kevin Morris Bird Simplicity Cremations kereskedőről:

I have never had to arrange a cremation before, but simplicity cremations made the whole experience a lot easier to deal with. Doing everything over the phone was a lot less stressful than going to...

Összes olvasása

Sally

Simplicity Cremations

7 years ago

Dear Mr Bird,

Thank you for your comments about the service you received from Simplicity Cremations.

I am glad that we were able to make a difficult time little easier.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Megbízható vevő

7 years ago

Vásárlás dátuma: 21/11/2017

After a shaky start with the call centre I couldn't have hoped for better sevice

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your comments about the service you received from Simplicity Cremations.

Please be assured I will review the calls you made to our call centre.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Mr Martin Welford

Guildford

7 years ago

Vásárlás dátuma: 20/11/2017

Mit mondott Mr Martin Welford Simplicity Cremations kereskedőről:

First class worry free

At a very difficult time for the family everything was taken care off with the minimum of involvement from us. Even the ashes were delivered to us. The undertakers involved were first class.

Sally

Simplicity Cremations

7 years ago

Dear Mr Welford,

Thank you for your feedback with regard to the service you received from Simplicity Cremations.

I am glad to hear that we were able to help you at such a difficult time.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Megbízható vevő

7 years ago

Vásárlás dátuma: 09/11/2017

I found the people I spoke to kind and understanding.

Yes, I would recommend them. Things were explained and the returned urn was beautifully presented. The only thing was that I would have preferred the name my mother went by, rather than her legal...

Összes olvasása

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your comments in relation to the service you received from Simplicity Cremations.

I am glad that you were pleased with the urn, although I appreciate you would have preferred that it was not your mother's legal name on the name plate rather the name she was known by. I am not sure if it was discussed with the arranger whom you met with at the funeral home, but it may be possible to put a new name plate on the urn with your mother's legal name and 'known as' name underneath. If you would like me to look into this further for you, please contact me on 0121 362 2209 or 0800 783 7171.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Megbízható vevő

7 years ago

Vásárlás dátuma: 02/11/2017

Very efficient and respectful.

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your positive feedback.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Megbízható vevő

7 years ago

Vásárlás dátuma: 30/10/2017

Professional service

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your feedback.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése

Ms Margaret McCulley

Leeds

7 years ago

Vásárlás dátuma: 27/10/2017

Mit mondott Ms Margaret McCulley Simplicity Cremations kereskedőről:

Simple, helpful, reliable. Just perfect,

They listened, advised, proceeded, kept me updated and all with the upmost professional dignity possible. They were kind and Simple. Just what is needed at such a sad time. Thank you for you service.

Sally

Simplicity Cremations

7 years ago

Dear Mrs McCulley,

Thank you for your feedback.

I am pleased to hear that you were satisfied with the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

A vevő teljes véleményének megtekintése