Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ROL Cruise értékelések

Mind a(z) 25,691 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

5 months ago

Although it was my first time dealing with ROL I felt the agent was very good with sorting out the booking.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased to hear that our agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Douglas Smith

Feefo által hitelesített

GBR

5 months ago

Mit mondott Douglas Smith ROL Cruise kereskedőről:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

5 months ago

Very efficient

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Rainsley

Feefo által hitelesített

GBR

5 months ago

Mit mondott Leslie Rainsley ROL Cruise kereskedőről:

Your staff always speak "with a smile" and it is the Queen's English. Very helpful people. Filling in this form...Why have you got Afghanistan at the top of the list? and no England?

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

5 months ago

Very professional and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the agent was very professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Lee

Feefo által hitelesített

GBR

5 months ago

Mit mondott Christopher Lee ROL Cruise kereskedőről:

Above and beyond

Polite, friendly and very efficient. Nothing was too much trouble, and Chris answered all my questions. Brilliant service

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Chris polite, friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Mitchell

Feefo által hitelesített

GBR

6 months ago

Mit mondott David Mitchell ROL Cruise kereskedőről:

Excellent. Value for money.

The service that we have received the other day. Has been the same over the years that we have used them. NOTHING IS TOO MUCH TROUBLE. Every booking, every flight, cruise, and destination. 200 stars...

Olvasson erről többet

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Megbízható vevő

Feefo által hitelesített

6 months ago

Excellent customer care

I needed to transfer a booked cruise to another one next year owing to difficult family circumstances (son suffering from cancer). Assistants I spoke to were sympathetic and helpful and offered...

Olvasson erről többet

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are so pleased to hear that our agents were able to assist with transferring your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Savage

Feefo által hitelesített

GBR

6 months ago

Mit mondott David Savage ROL Cruise kereskedőről:

Excellent Service

Speedy response to telephone call, understood my requirements, offered appropriate options, answered all my questions and explained the process clearly. Professional attitude. Overall very pleasant...

Olvasson erről többet

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that our agents provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ruth Mayall

Feefo által hitelesített

GBR

6 months ago

Mit mondott Ruth Mayall ROL Cruise kereskedőről:

Booking a cruise

Rang back immediately. Good knowledge. Not pushy. Sold us a cruise

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. We are pleased to hear that you find our agents knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team