Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Red Funnel Isle of Wight Ferries értékelések

Mind a(z) 58,284 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

12 years ago

As well as being much better value for service than your competitor(s) I was, overall…

As well as being much better value for service than your competitor(s) I was, overall very satisfied with the whole 'experience. My wife and I have been fairly regular travellers to the island as...

Olvasson erről többet

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

We travelled on the Evening of the Storm. On arrival at Southampton some potential travellers…

We travelled on the Evening of the Storm. On arrival at Southampton some potential travellers were giving staff a hard time because they were not allowed onto an earlier crossing, but in spite of...

Olvasson erről többet

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

We know that we were travelling at a peak time but there was insufficient seating…

We know that we were travelling at a peak time but there was insufficient seating in the lounges. for the number if vehicles on the ship. Would it not be sensible to allow passengers to remain in...

Olvasson erről többet

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your feedback, unfortunately due to safety passengers are not allowed to stay in there vehicle. There are currently plans in place to increase the Red Falcons seating capacity as well as improve facilities on board. This will be in place by Easter 2014. Details can be found on http://www.redfunnel.co.uk/newlook Customer Services

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

1.5 hour delays due to weather. Pleased that ferries kept running but you need to…

1.5 hour delays due to weather. Pleased that ferries kept running but you need to keep customers informed by using the announcement system.

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

Didn't keep us informed of delays, no apologies. Appalling customer service.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your feedback. We will forward your comments onto our Terminal Mangers to investigate. Customer Services

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

Wish the fares were not so expensive as we are frequent travellers! It is cheaper to…

Wish the fares were not so expensive as we are frequent travellers! It is cheaper to cross the English Channel at £19.00 each way. The Solent is the most expensive stretch of water anywhere, but I...

Olvasson erről többet

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

this time of year boat seemed to be full but all went smoothly and no…

this time of year boat seemed to be full but all went smoothly and no hassel, very effecient, worked like clockwork

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

there was no where to sit ,and when there is its uncomfatable not like wightlink

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your feedback, we are currently investing £2m on the Red Falcon, which will increase the seating by extra 55% and will be in time for Easter 2014. Further details can be found at: http://www.redfunnel.co.uk/newlook Customer Services

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

Despite the weather being awful on 23rd December and many other operator's crossings cancelled, the…

Despite the weather being awful on 23rd December and many other operator's crossings cancelled, the ferry from Isle of Wight that left around 5pm was as smooth as it could have been, with the...

Olvasson erről többet

Vásárlás dátuma: 24/12/2013

Megbízható vevő

Feefo által hitelesített

12 years ago

While I have an issue with the cost of ferries from both companies, the service…

While I have an issue with the cost of ferries from both companies, the service during the extreme weather on the 23rd Dec on our return to the South Island was exceptional. I received a prompt reply...

Olvasson erről többet

Vásárlás dátuma: 24/12/2013