ProDog Raw vélemények

Hello Caroline, Thank you for the 5 stars⭐ We’re so pleased to hear you’re happy with the quality of the frozen food and our prompt service. We always aim to deliver both freshness and reliability, so your feedback really means a lot Please do contact us at support@prodograw.com if you have any questions. We're always happy to help. Best wishes Team ProDog

Thank you so much for your kind words and five star rating. We’re delighted you’re happy with the price and our delivery service. Your recommendation really means a lot to us, and we look forward to serving you again soon Best wishes Team ProDog

Hi Lynne, Thank you so much for sending in your 5-star rating and for letting us know you had a great experience. We truly appreciate your support. If you have any questions, please do get in touch at support@prodograw.com Best wishes Team ProDog

Thank you for your feedback, and we’re very sorry to hear that you’ve been experiencing ongoing delivery issues. This isn’t the level of service we aim to provide, especially over such a long period, and we completely understand your frustration. A senior member of our customer support team emailed you to discuss this further, look into what’s been happening, and offer assistance to help resolve this once and for all. Adding What3words to your account should help ensure you get your next delivery. Please do let us know how it goes with your next order in 6 weeks, and as advised in the emails, we have escalated this to the DHL account manager also, and will update you once we have had feedback from them. We truly appreciate your patience and the opportunity to make things right. Best wishes Team ProDog

Thank you for your kind words about our service and product quality, we’re really pleased to hear you’re happy with both. We also appreciate your feedback regarding the delivery time slots. We understand how important accurate timings are, and we’re working with our delivery partners to improve consistency and keep customers better informed. Thanks again for sharing your experience and for your support. Please do get in touch of you have any questions at support@prodograw.com Best wishes Team ProDog

Hello Angela, Thank you for all your five star ratings on our service and food for your Labrador. We really appreciate your support. Please do get in touch if you have any questions. At support@prodograw.com Best wishes Team ProDog