Excellent service had all relevent cover notes by return email fantastic responce
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11 years ago
Very professional
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Megosztás
Megbízható vevő
11 years ago
I was promised to have my certificate emailed to me same day never received it till…
I was promised to have my certificate emailed to me same day never received it till 3 days had to call again!!
Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Good morning,
Thank you for your feedback regarding your cover note and for your continued business. Unfortunately as you have a hotmail account emails received from companies are usually directed to your junk folder.
We take care in making sure we deliver the service and if we agree to email documents it is very important we do so, I have checked straight away that this was done and as you can see your renewal advisor Sam sent it Friday afternoon as requested.
Please check your junk folder for this email and if received we would be grateful if you would reconsider your feedback posted.
From: TaxiRenewals
Sent: 10 July 2015 17:04
To: '#############@hotmail.com'
Subject: Emailing: CVPrintCoverNotepdf
Please find your cover note attached following renewal.
Regards,
Sam Simpkins
Renewals Advisor
Tel: 0333 003 0611
Fax: 0333 003 0612 Orion House,
854 Brighton Road,
Purley,Surrey
CR8 2BH planinsurance.co.uk
Kind Regards
Daniel Bryant
Renewals Manager
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11 years ago
Not a very helpful or friendly person on the other end of the phone ,
Not a very helpful or friendly person on the other end of the phone ,
Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you very much for your continued support of Plan Insurance Brokers and for taking the time to speak to me today regarding your feedback.
Most of your comments were positive and after our conversation today, I was again assured that your general dealings with us have been a pleasurable experience.
Like any business that is looking to grow we appreciate that our customers satisfaction is key, so we cannot afford to simply offer competitive premiums, but must make sure that the service provided by our staff is informative, polite and professional at all times.
We clearly cannot afford to rest on our laurels and I can assure you that we will continue to provide our staff with the necessary training so that they can improve and provide a service that is second to none.
As confirmed in our telephone conversation, you mentioned that you would be willing to add further comments to your feedback which we really appreciate.
We assure you the agent concerned will be informed regarding their enthusiasm on the phone.
Kind Regards
Daniel Bryant
Renewals Manager
0
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Megbízható vevő
11 years ago
Always found Plan insurance brokers friendly and easy to deal with everything is explained as…
Always found Plan insurance brokers friendly and easy to deal with everything is explained as to what's included or excluded with relevance to your particular policy,their rates are also very...
Olvasson erről többet
0
Megosztás
Megbízható vevő
11 years ago
Very helpful and informative
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Megosztás
Megbízható vevő
11 years ago
Anna did her job
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11 years ago
Very good
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Megosztás
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11 years ago
I found them very helpful and good to deal with.
I found them very helpful and good to deal with.
Megbízható vevő
11 years ago
very good
0
Megosztás
Megbízható vevő
11 years ago
Very professional, made sure I had all the information I needed.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.