Moss vélemények

We are sincerely sorry that you have received a wrong item. This is indeed very rare, as all items go through more than one inspection before dispatch. We are sorry to have let you down on this occasion. We ask that customers place a new order for the item(s) they are looking to exchange, due to stock availability being limited. Products may not be available by the time unwanted item(s) are received back. We revise and aim to improve our policies regulrly, We’ll take your feedback on board for the future, thank you for taking the time to write it. Kind regards Moss Online Customer Care

Items are dispatched from the warehouse, and voucher are sent from the head office, hence you receive them separately. We’ll take your feedback on board for the future, thank you for taking the time to write it. Kind regards Moss Online Customer Care