I thought that the service was fantastic and very helpful
0
Megosztás
Megbízható vevő
Feefo által hitelesített
4 years ago
Tenerife holiday booked in a few clicks
I booked my holiday to Tenerife online. The next day I received an email to say it was all confirmed and booked. Easiest holiday I have booked!
0
Megosztás
MJ
Mr David Jackson
Feefo által hitelesített
4 years ago
Mit mondott Mr David Jackson Holiday Gems kereskedőről:
I had an email on the 6th Aug after booking with you that said " Your reservation is now complete. Within the next 72 hours you will receive an email from Holidaygems.co.uk which will contain your...
Olvasson erről többet
Review Team
Holiday Gems
4 years ago
Thank you for your review. According to our records, the booking documents were sent immediately on booking to the email address given. These have now been resent and we ask that you check your spam/junk folders for any filters.
MJ
Mr David Jackson
4 years ago
Thanks for your quick response - I kept checking my spam/junk mail but nothing was there. However since the review, I have now received the email in my inbox.
Thank you.
0
Megosztás
MW
Mrs Deborah Warren
Feefo által hitelesített
4 years ago
Mit mondott Mrs Deborah Warren Holiday Gems kereskedőről:
Holiday gems are great 👍
I have never booked a holiday before and the lady I spoke to helped me alot praised on things I had got right and guided me through the ones I hadn't.
0
Megosztás
MT
Miss Sophie Turner
Feefo által hitelesített
4 years ago
Mit mondott Miss Sophie Turner Holiday Gems kereskedőről:
⭐️⭐️⭐️⭐️⭐️
Excellent customer service and got a great last minute holiday
0
Megosztás
MW
Mr Adam Ward
Feefo által hitelesített
4 years ago
Mit mondott Mr Adam Ward Holiday Gems kereskedőről:
Really Unhappy with the service!!
Was delighted to book next years holiday at what we thought was a reasonable price. Was informed that the holiday would be confirmed within 72 hours, THIS IS THE CATCH!!
A couple of days later I Was...
Olvasson erről többet
Review Team
Holiday Gems
4 years ago
We apologise for any issues raised and have requested a call back from our sales team to address any concerns.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
4 years ago
Lily was absolutely brilliant organising our holiday it was a last minute holiday. It was all sorted . Thank you
0
Megosztás
MR
Mrs Angela Rodber
Feefo által hitelesített
4 years ago
Mit mondott Mrs Angela Rodber Holiday Gems kereskedőről:
Very helpful staff, no waiting on the phone for hours…..a lovely lady called Geraldine was brilliant, answered all my queries with no problems.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
4 years ago
Awful experience
Holiday gems allow an individual to book and pay for an all inclusive holiday book plane seats additional cost and then contact 48 hours later to advise that if I did not pay additional flight...
Olvasson erről többet
Review Team
Holiday Gems
4 years ago
This appears to be an online order and no payment is taken when the order is submitted. The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once our office receives orders, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. A pre-authorisation only is held, and released immediately if no booking is confirmed. We do endeavour to make the process as transparent as possible on the website. Availability and costs may sometimes change between submission and confirmation and whilst we sincerely apologise it is a matter over which we have no control. We thank you for the booking and trust that you will have an amazing holiday.
0
Megosztás
MC
Mrs shahista chuhan
Feefo által hitelesített
4 years ago
Mit mondott Mrs shahista chuhan Holiday Gems kereskedőről:
Brilliant service, Geraldine Waz amazing she found us a great last minute deal to turkey.. I would definitely recommend using this company
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
