Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

5 years ago

Very Easy Claim

Very helpful staff

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for leaving us with your positive review. It's great to hear you found our team helpful. We hope you have a great week, The Exotic Direct Claims Team.

Megbízható vevő

Feefo által hitelesített

5 years ago

I was very satisfied with the service I received

I was very satisfied with the way Alec clearly explained what I was purchasing and I was able to arrange cover with the minimum of fuss.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for your great review. It is brilliant to hear your positive comments with regards to our services and straight forward application process. Kind Regards The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

5 years ago

Nice easy claim, no fuss, no fine print

This is my 3rd claim for my rat babies, once again everything ran smoothly and they paid all the claim without any fuss :D brilliant service!

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for taking the time out of your day to leave us with your positive review. It's great to hear that we could help with your rat babies claims and that you found the service brilliant. We hope you have a great week, The Exotic Direct Claims Team.

Mrs Vyvia Gadhgadhi

Feefo által hitelesített

5 years ago

Mit mondott Mrs Vyvia Gadhgadhi ExoticDirect kereskedőről:

The service was very good, the staff was very helpful,

I gave this rating as I'm happy with the service provided

Alec

ExoticDirect

5 years ago

Hi Vyvia, Thank you for giving us this positive review and also for confirming that you are happy with the level of service our team were able to provide you with. If you ever have any questions about your policy, or need our assistance with anything, please do get back in touch and we'll be very happy to help in any way that we can. Best regards, The Exotic Direct Pet Insurance Team.

Mr Norman Ashton

Feefo által hitelesített

5 years ago

Mit mondott Mr Norman Ashton ExoticDirect kereskedőről:

Very helpful easy talk to understand

Alec

ExoticDirect

5 years ago

Hi Norman, Thank you for giving us this positive review and also for adding your comment.If you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Mr Barker & Mrs Barker

Feefo által hitelesített

5 years ago

Mit mondott Mr Barker & Mrs Barker ExoticDirect kereskedőről:

Trouble free

No problem and fuss free.

Alec

ExoticDirect

5 years ago

Hello Mr & Mrs Barker, Thank you for giving us this positive review and letting us know that your latest renewal was trouble free. If you ever have any questions about your policy, or if we can be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Miss Megan Berry

Feefo által hitelesített

5 years ago

Mit mondott Miss Megan Berry ExoticDirect kereskedőről:

Perfect for my pet parrot great company

Alec

ExoticDirect

5 years ago

Hi Megan, Thank you for giving us this positive review and also adding your comments. It's great to know that you're happy with everything. If we can ever be of any further help or assistance please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Ms Jane Ward

Feefo által hitelesített

5 years ago

Feltöltött média

Összes média megtekintése – (2)

Mit mondott Ms Jane Ward ExoticDirect kereskedőről:

Excellent customer service

Would highly recommend this company

Alec

ExoticDirect

5 years ago

Hello Jane, Thank you for giving us this positive review and also for adding your comments. It's great to know that you're happy with the customer service we have provided you with and also that you feel able to recommend us to others - that's a huge compliment! If you ever have any questions about your policy, or if we can assist in any other way, please do get back in touch and . we'll be very happy to help Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

5 years ago

First class... fantastic from start to finish

Couldn't of been happier not just with the healthly beautiful savannah monitor I purchased from them but with my entire experience from beginning to end. Ordering from the website is quick..easy &...

Olvasson erről többet

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review - but we just wanting to point out that we (Exotic Direct) are a pet insurance provider and not a pet retailer. Is it possible there has been some confusion about who you thought you were leaving a review for? Hopefully you are also happy with the pet insurance product you purchased for your beautiful savannah monitor - if you ever have any questions about your pet insurance policy, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

5 years ago

They were excellent. They answered all of my questions. 10/10

They were excellent. They answered all of my questions and explained ( in great detail) what I needed to know plus the price was great. Well done EXOTICPETS.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. It's good to know that we were able to answer all of your questions and that you were happy with the price. If you ever have any further questions, or need our help in any other way, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team