Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

Langley, Southampton

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

As usual the renewal was sorted out without any problems. My contacts with Exotic Direct are usually straightforward.

Sarah

ExoticDirect

6 years ago

Dear Shirley, Thank you for taking the time to leave your review, we are happy to hear that you found our renewal process straightforward and without any problems. Kind Regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

7 years ago

Excellent service.

Answered the phone quickly. Menu short. Recorded part was short too. The advisor was very friendly and helpful and made the process easy.

Nathan

ExoticDirect

7 years ago

Hello, Thank you for rating us 4 stars! It is great to hear that you found the service to be quick and that our advisers are friendly and helpful making the process easy! If there is anything else you require please get in touch and we would be happy to help! Kind regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Great service

The man I spoke to was very helpful, and informative, with a friendly manner.

Louise

ExoticDirect

7 years ago

Hi Kate, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our helpful and friendly customer service. If you have any questions in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Very easy to do

Nathan

ExoticDirect

7 years ago

Hello Julie, Thank you for the 4 star rating! Happy to know you found the process very easy to do! Please let us know if you require anything else. Kind regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Easy straight forward process. Peace of mind for the future

Nathan

ExoticDirect

7 years ago

Hello Debbie, Thank you very much for giving us a rating of 5 stars! it's much appreciated. Glad you found the process to be straight forward and easy, and happy to hear you have peace of mind. Please contact us if you need anything further, we would be happy to help. Kind regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

London

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Amazing

Easy to use, easy to make your insurance, also it is not expensive too, i would recommend it to anybody, it meant a lot to me that insurace after losing 1 of my 2 budgies and google for once in my...

Olvasson erről többet

Nathan

ExoticDirect

7 years ago

Hello Dayana, We are very sorry to hear about the loss of your Budgie :( Thank you so much for giving us an amazing rating of 5 stars! We are happy to hear you found the process of setting up the insurance cover easy, delighted also that you would recommend us. Should you need anything further please do contact us, Kind regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

7 years ago

Great service great price completed insurance for my parrot very fast. All details were given I would highly recommend

Nathan

ExoticDirect

7 years ago

Hello, Thank you for taking the time to leave us your review and for rating us with five stars! We are happy to hear how quick the process was. Also it's very nice to hear that you would recommend us! Should you need anything further please do contact us, Kind regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

7 years ago

Quick and easy to renew

Quick and easy to renew and price has stayed the same. Never had a problem when claiming.

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our quick and easy renewal process. We are also delighted to hear you are happy with your premium and our claim process. If you need any assistance in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Amazing!!

Delivered very quickly and all came very fast

Louise

ExoticDirect

7 years ago

Hi Nakisha, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments with regards to our service and fast delivery! Thank you! If you need any assistance in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

Helston TR13 8UZ

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

It feels good to know that your bird is covered if anything happens.

I feel good about all of it, and at a great price.

Louise

ExoticDirect

7 years ago

Hi Robert, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our policies and that we have been able to provide you with peace of mind knowing your pets are covered. If you have any questions in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team