Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

A must for your reptiles health

Perfectly explained, happy with the options of cover a must for your reptil

Louise

ExoticDirect

6 years ago

Hi Danny, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear you are happy with our service and the options of cover available. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Great product and company

I’ve used ExoticDirect for around 8 years now and they have always been, helpful, professional and caring. Highly recommend them as an insurance company for your exotic pets.

Hayley

ExoticDirect

6 years ago

Hi Anna, Thank you so much for your positive review and for your lovely comments. It is great to hear that you would recommend us as an insurer for Exotic pets. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Any query/change has happened quickly and efficiently.

Louise

ExoticDirect

6 years ago

Hi Ian, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear that you have been happy with our quick and efficient service, thank you! Kind Regards The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Honest and grateful.

They were very kind in allowing late claims to be still valid (because of my clinical depression). Also EVERY representative that I speak to is unfailingly polite, respectful and positive.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for leaving your positive review. It is lovely to hear that our representatives have been polite, respectful and positive. At Exotic Direct we understand that claiming can be difficult so we want to make the process as easy and straightforward as possible for our customers. Have a lovely weekend, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

Hassle free

Defiantly recommend - been very hassle free and helpful

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your positive review. It's so good to hear that your experience with us has been hassle free as this is our aim! We hope you have a lovely weekend, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

So straight forward 😄

It was such a simple process and I've now got peace of mind that my rabbit Alfred can have the best care possible 😁

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. It is so good to hear that the process was simple. We really hope that Alfred never has to have any treatment but if he does we are here to help. We hope you have a lovely weekend, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

Quick and easy

Easy and useful. Didn't have to do anything.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for the positive review of us here at Exotic Direct. It is so good to hear that the process was quick and easy for you. If there is anything else you require please get in touch and we would be happy to help! The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent brilliant

Hayley

ExoticDirect

6 years ago

Hi Leanne, Thank you for taking the time to leave your positive review. If there is ever anything we can help further with please do not hesitate to contact us. We hope you have a lovely weekend, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Efficient and understanding.

Hayley

ExoticDirect

6 years ago

Hi Sian, Thank you for taking the time to leave your positive review. It is lovely to hear that you found our team efficient and understanding. If there is ever anything you need please do not hesitate to contact us. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

I haven’t actually had to ya them as yet thank goodness so I can’t really rate but I hope they’ll be good when I need them!

Sarah

ExoticDirect

6 years ago

Hi Louise, Thank you for taking the time to leave your review, If you do ever need us in the future please do not hesitate to contact us! Kind Regards, The Exotic Direct Team