Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent

I rate exotic direct experience excellent, never an issue would highly recommend

Nathan

ExoticDirect

6 years ago

Hello Mark, Thank you for giving us a 5* Review! Thank you also for your kind words and letting us know you would recommend us, we really appreciate it. Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

Painless to renew

I received a letter saying that if I wanted to renew my insurance I need not do anything, if I wanted to cancel just let them know. It is so easy and painless that I didn't have to go through...

Olvasson erről többet

Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 5*s. We are happy to hear that you found the service painless and easy to use. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Feltöltött média

Összes média megtekintése – (1)

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Very quick and easy to use. Good value for money.

Nathan

ExoticDirect

6 years ago

Hello Paul, Thank you so much for the 5* Review! We are happy to hear you found the service quick and easy to use and that we are also good value for money. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

Staffordshire

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Great

Very helpful and called back at a time that suited me with in minutes of that time my phone went, there was no pushing and I got what I wanted

Nathan

ExoticDirect

6 years ago

Hello Sallianne, Thank you so much for rating us 5*s we really appreciate the feedback. We are so happy that you found our staff to be helpful and are glad to hear you found the insurance product that you wanted. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Pain free process as usual

Sarah

ExoticDirect

6 years ago

Hi Alina, Thank you very much for leaving your lovely review, We are pleased to hear that we can continue to provide an easy process for you. If you do ever need us in the future, please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Customer service was really friendly, all working from home at the moment. Payment was swift and it was all very painless.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for taking the time to leave your positive review, We are happy to hear that you had a positive experience from us, and are glad to assist as normal. Kind Regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

It’s a shame the price has gone up so much, especially not having claimed.

One of the few insurers to insure guinea pigs.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, We can confirm that the premium on your policy has remained the same, however all policies can be subject to change due to factors such as claims or other factors that are outside of our control such as insurance premium tax. If you do have any further questions regarding your policy, please email us at enquiries@exoticdirect.co.uk or call us on 0345 982 5505. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent service as usual.

Sarah

ExoticDirect

6 years ago

Hi David, Thank you very much for your review, we are so pleased that you found our service excellent! If you need us in the future at all, please do get in touch. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

Liversidge

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

amazing

I would recommend this company to everyone who has exotic pets also I told a few friends on Facebook groups

Sarah

ExoticDirect

6 years ago

Hi Nicholas, Thank you so much for taking the time to leave your review, we are so pleased to hear that you have recommended us to friends as well! If you need anything in the future, please let us know. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

Bracknell

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Just did their job

Sarah

ExoticDirect

6 years ago

Hi Paula, Thank you for taking the time to leave your 5 star review, If you ever need us in the future, please do not hesitate to contact us! Kind Regards, The Exotic Direct Team.