Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

6 years ago

Always excellent service, reassuring cover that suits my needs & good price. It means less worry when I need to go to the vets. I definitely recommend them to anyone.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear your lovely comments regarding our excellent customer service and the cover that we offer for owners and their pets. Thank you also for recommending us! :) Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

No problems at all renewing

Louise

ExoticDirect

6 years ago

Hi Sharon, Thank you for taking the time to leave us your review and for rating us with five stars! We are very pleased to hear you are happy with your renewal. If you have any questions at all on your new policy renewal, please do let us know. Kind Regards The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Yeah, pretty good

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us a review, much appreciated! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Added a 3rd tortoise to policy

Easy to deal with

Louise

ExoticDirect

6 years ago

Hi Sue, Thank you for taking the time to leave us your review and for rating us with five stars. It is great to hear your comments regarding our easy to deal with service, thank you! Kind Regards The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

The gentleman I spoke to very helpful & knowledgeable I came of the phone very happy with the policy I had thank u

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your review! We are very glad that we could be of help to you to find a policy that suited your needs. If you need us in the future at all, please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Being able to create a policy for a new exotic pet was straightforward and easy. However more competitive pricing would have given you 5*s

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review. We are very happy to hear you found the application process straight forward. We always welcome honest feedback so will pass your comments on to our products team regarding our pricing levels. Kind Regards The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Feltöltött média

Összes média megtekintése – (1)

Excellent service. Really helpful. It’s reassuring to be able to insure my blue and gold macaw.

Alec

ExoticDirect

6 years ago

Thank you for taking the time to give us this positive review and also for taking the time to add such nice comments. It's great to know we were able to help you (and your Macaw) and have bee able to provide you with excellent customer service. If we can be of any further help or assistance in the future, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

renewal all sorted by exotic direct, easy to contact if need to, and they reply really quickly

Alec

ExoticDirect

6 years ago

Hi Sarah, Thank you for taking the time to give us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with your recent renewal and that we've been quick to help when you had questions. If we can be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

The offer was ideal. It gave the satisfaction of security whilst the pet was acclimatising in its new environment.

Nathan

ExoticDirect

6 years ago

Hello William, Thank you so much for rating us 5*s. We are very happy to hear that you found an insurance product that was right for your requirements. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

i have been using your service for many years now to insure our tortoise 'Albie'. The information and the way you communicate it is relevant, clear and concise.

Nathan

ExoticDirect

6 years ago

Hello Marion, Thank you so much for rating us 5*s. We really appreciate the feedback. We wish yourself and Albie well! Kind regards, The Exotic Direct Team.