Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,995 vélemény megjelenítése

Mr Martin Booker

Feefo által hitelesített

Kent

5 years ago

Mit mondott Mr Martin Booker ExoticDirect kereskedőről:

Very quick to deal with nice to speak to a person rather than machine

Very quick on updating and changing my policy

Nathan

ExoticDirect

5 years ago

Hello Martin, Thank you so much for rating us 5*s. We really appreciate the time taken to write us a review. Kind regards, The Exotic Direct Team.

Mr Carl Thornhill

Feefo által hitelesített

5 years ago

Feltöltött média

Összes média megtekintése – (1)

Mit mondott Mr Carl Thornhill ExoticDirect kereskedőről:

Wouldn't go anywhere else

Nathan

ExoticDirect

5 years ago

Hello Carl, Thank you so much for rating us 5*s! Love the picture also! Kind Regards, The Exotic Direct Team.

Mrs Gloria Froom

Feefo által hitelesített

Preston lancs

5 years ago

Feltöltött média

Összes média megtekintése – (2)

Mit mondott Mrs Gloria Froom ExoticDirect kereskedőről:

Good quality and value

Just planted today came on time and seeds look great quality

Alec

ExoticDirect

5 years ago

Hi Gloria, Thank you for this positive review - however, I do wonder if there has been some confusion as Exotic Direct are a Pet Insurance company (and not a supplier of seeds?). If you'd like an opportunity to update your review, then the link in the emails from Feefo should allow you to do this. Should you have any questions about your Pet Insurance policy with Exotic Direct, please do give us a call on 0345 982 5505 and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

5 years ago

Don’t hesitate!

Excellent service. This was recommended to me for insuring my rescue parrot. Vital if you have an exotic pet

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for adding such nice comments. It's great to know that we've been able to provide you with an excellent service and also a product which is useful to you (and your rescue parrot). Should you ever have any questions about you pet insurance policy, please do give us a call on 0345 982 5505 and we'll be very happy to assist you. Best regards, The Exotic Direct Team

Miss Kellie Sutton

Feefo által hitelesített

5 years ago

Mit mondott Miss Kellie Sutton ExoticDirect kereskedőről:

Great cover for a great price

I received my renewal via post, and was told that if I had no issues, just to leave it to Exotic direct to do the rest, the price has increased slightly, but I assume this is to be expected - and I...

Olvasson erről többet

Alec

ExoticDirect

5 years ago

Hi Kellie, Thank you for giving us this positive review. We were all really pleased to read that you're happy with this years renewal and that we've been able to provide you (and your tortoises) with a good level of cover, at a price you're happy with. Should you ever have any questions about your policy, please do not hesitate to contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Excellent advice and great service given in a non pushy way

Excellent service. Helpful customer service. Listened to my requirements and acted upon them.

Nathan

ExoticDirect

5 years ago

Hello, Thank you for rating us 5*s! It is lovely to hear that you found the service to be of excellent standard and that the customer service staff where able to meet your requirements. Kind regards, The Exotic Direct Team.

Megbízható vevő

5 years ago

Just continue to be excellent

Trusted Customer

Feefo által hitelesített

5 years ago

Feltöltött média

Összes média megtekintése – (1)

Mit mondott Trusted Customer ExoticDirect kereskedőről:

So quick and simple to set up cover for my parrot and now have the peace of mind that if we need it it there recommend them to anyone that has parrots

Nathan

ExoticDirect

5 years ago

Hello Mark, Thank you for taking the time to write us a 5* review. We really appreciate it, happy to hear that the process was a quick and simple one. Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

5 years ago

Easy process. Bunny's been with ED for 10 yrs - that says it all!

Pleasure to deal with. So pleasant on the phone. Efficient service.

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for the 5* review. Happy to hear that the process is easy and that our staff are pleasant to speak with! Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

5 years ago

Helpful and easy service

Straightforward and easy to use the website

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s. Very happy to hear that you found the website easy to use and that it was straightforward. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

5 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Happy to continue for another year, great company

Nathan

ExoticDirect

5 years ago

Hello Anna, Thank you for rating us 5*s. Happy to have you with us for another year, thank you for your kind words! Kind regards, The Exotic Direct Team.