Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Easybook Training értékelések

Mind a(z) 1,327 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

4 months ago

Check the course duration, as I was advised of three different durations / times on 3 different comms. (the actual trainer was great)

Marketing

Easybook Training

4 months ago

Thank you for your feedback. We’re really pleased to hear that you found the trainer great on the day. We’re sorry for the confusion around the course timings. We’ve reviewed communications and the course was listed correctly on our website and in the joining instructions as running from 9:30am to 12:30pm. Unfortunately, the workbook you received from the centre included incorrect times of 10:00am to 4:30pm. We appreciate you bringing this to our attention, and will ensure all materials are aligned going forward to avoid any mixed messages.

Hamid

Feefo által hitelesített

GBR

5 months ago

Mit mondott Hamid Easybook Training kereskedőről:

Excellent service and support

Excellent Service and Support I had a very positive experience with Easy Book Training while completing my IPAF 3A and 3B training. There was a delay in receiving my certificate due to an issue from...

Olvasson erről többet

Marketing

Easybook Training

5 months ago

Good Morning Hamid, Thank you for your feedback regarding the excellent service you received from our customer service team. As we work in partnership with training centres across the UK, resit fees are determined by the individual training provider. Easybook Training offers these resits at the same rate charged directly by the centre. Following the initial course you attended, you unfortunately did not pass the 3A element due to issues relating to the safe operation and observation of the machine. As a result, it was necessary for you to reattend and complete the practical element during a live course. The training centre kindly offered this at a discounted rate of £175 + VAT. Thank you for choosing Easybook Training for your training needs. We are pleased to confirm that you have now successfully passed the training course, and your certificate will be emailed to you shortly.

Dominic

Feefo által hitelesített

GBR

4 months ago

Mit mondott Dominic Easybook Training kereskedőről:

pleased with their service

I am not saying that they are perfect but on the rear occasion they make a mistake they are quick to act and when we make a mistake they spot it and resolve it quickly.

Marketing

Easybook Training

4 months ago

Thank you so much for your thoughtful feedback. We really appreciate you recognising the effort we put into getting things right. While mistakes can happen, we’re committed to acting quickly, communicating clearly, and resolving any issues as smoothly as possible. It’s great to know that this approach makes a difference. We value your business and look forward to continuing to support you.

Richard

Feefo által hitelesített

GBR

5 months ago

Mit mondott Richard Easybook Training kereskedőről:

Great service start to finish

Excellent service from start to finish. I was having issues booking on-line so Easybook helped me over the phone, getting the training provider to hold a place on the course for me while I sorted an...

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Marketing

Easybook Training

5 months ago

Thank you Richard! We're really glad we could help get everything sorted over the phone and secure your place on the course. We look forward to supporting you again in the future.

emma

Feefo által hitelesített

5 months ago

Megbízható vevő

Feefo által hitelesített

5 months ago

Brilliant teacher, would highly recommend.

Marketing

Easybook Training

5 months ago

Thank you! We are glad you enjoyed your booking & training experience.

Feefo által hitelesített

GBR

5 months ago

Mit mondott Jo Easybook Training kereskedőről:

Easybook - Highly Recommended

Easybook go above and beyond in every aspect of the service they deliver. Communication is always prompt and helpful, and nothing ever feels like too much trouble. Always a first-class service....

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Marketing

Easybook Training

5 months ago

Thank you so much for your wonderful review! We’re truly delighted to hear that our service continues to exceed your expectations.

Amanda

Feefo által hitelesített

GBR

5 months ago

Mit mondott Amanda Easybook Training kereskedőről:

Really is Easy to Book!

Easybook really is Easy to Book! Huge range of courses, makes my job much easier. Staff are all very helpful if i need advice or a query about anything, i use Easybook Training for most of our...

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Marketing

Easybook Training

5 months ago

Thank you so much for your wonderful review! We're delighted to hear that Easybook Training helps make your job easier and that our wide range of courses meets your needs.

Hayley

Feefo által hitelesített

GBR

6 months ago

Mit mondott Hayley Easybook Training kereskedőről:

Living Up to Their Name: Easy to Work With!

I have been working with Luke and the team at EasyBook for some time now, and they are our preferred provider for the majority of our training requirements. This is for several reasons, including the...

Olvasson erről többet

Marketing

Easybook Training

6 months ago

Thanks for taking the time to leave us such a great review, Hayley! We are always here to help with the weird & wonderful course enquiries!

Megbízható vevő

Feefo által hitelesített

6 months ago

Brilliant Course Presenter with good communication and interactions

It was really easy to book my SMSTS course and the correspondence throughout was good. Jack our tutor was very knowledgeable and presented the course in an excellent manner.

Marketing

Easybook Training

6 months ago

Thank you! We are glad you had an excellent booking & training experience!