Don’t offer items you don’t have in stock or cannot deliver
Muhammed
Cooksmill
6 years ago
Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. The straws you ordered was out of stock at the time you ordered as it indicated on the website. Our sales staff contacted you and offered a refund however you choose to wait for the item. There has been a longer than expected delay from the manufacturer for which we can only apologise. We do give lead times in good faith as they are given to us. We apologise for the delay.
Vélemények a termékekről
Muhammed
Cooksmill
6 years ago
Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. The straws you ordered was out of stock at the time you ordered as it indicated on the website. Our sales staff contacted you and offered a refund however you choose to wait for the item. There has been a longer than expected delay from the manufacturer for which we can only apologise. We do give lead times in good faith as they are given to us. We apologise for the delay.
Stove arrived broken. Had to chase for response to my email reporting same. Chased again. Replacement was better packaged but the manufacturers cardboard carton was damaged indicating that it too has...
Olvasson erről többet
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. Your issues have been passed onto the company director for discussion and review. We hope we can impress you with your next order.
Vélemények a termékekről
Muhammed
Cooksmill
6 years ago
Thank you for your review of the double burner stove.
STILL AWAITING DELIVERY - HAVE PHONED TWICE AND KEEP BEING PROMISED A RETURN CALL BUT NEVER HAPPENS!
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. Your issues have been passed onto the company director for discussion and review. We hope we can impress you with your next order.
Vélemények a termékekről
Muhammed
Cooksmill
6 years ago
We apologise for the delay with your order. It is been looked into urgently.
Never ever going to order anything from here. I really had enough. The shitest service I ever received.
I ordered a month ago and still haven’t receive the missing item. Rang so so many times and...
Olvasson erről többet
Muhammed
Cooksmill
7 years ago
Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. The bucket you ordered was out of stock at the time you ordered as it indicated on the website. Our sales staff contacted you and offered a refund however you choose to wait for the item. There has been a longer than expected delay from the manufacturer for which we can only apologise. We do give lead times in good faith as they are given to us. We apologise for the delay.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.