Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Celebrity Cruises vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 9,401 vélemény megjelenítése

JAMES PRATT

Feefo által hitelesített

GBR

15 days ago

Celebrity Cruises

15 days ago

Thank you for rating our service, James!

Megbízható vevő

Feefo által hitelesített

15 days ago

Bad experience

We were booking a cruise using a voucher given us as a result of our cancelled cruise of the Greek Islands leaving Athens in February. To arrive alongside the ship and be told the cruise was...

Olvasson erről többet

Celebrity Cruises

15 days ago

Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry for the distress and inconvenience you faced, particularly given the circumstances and the lack of support during such a difficult situation. We completely understand how upsetting this must have been, and we regret that you felt let down. We do appreciate your kind words about the adviser who assisted with your recent booking, and we’re glad this interaction provided some reassurance. Your feedback is incredibly important to us, and it will be shared with the appropriate teams for review. We genuinely hope your upcoming cruise offers a much more positive experience and helps rebuild your confidence in us. Once again, thank you for taking the time to share your feedback.

MICHAEL TINKLER

Feefo által hitelesített

GRC

16 days ago

Mit mondott MICHAEL TINKLER Celebrity Cruises kereskedőről:

Celebrity are looking to charge for all they can

I researched the cruise we wanted to book online, but we made the booking whilst on our current cruise in-person, as we would be eligible for some onboard credit. The agent talked very quickly which...

Olvasson erről többet

Celebrity Cruises

15 days ago

Thank you for taking the time to share your feedback with us, Michael. We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. Your comments are incredibly valuable, and we’ll ensure they are shared with the relevant teams to help improve our service. We hope to have the opportunity to provide you with a better experience in the future.

PAULINE CROALL

Feefo által hitelesített

GBR

16 days ago

Mit mondott PAULINE CROALL Celebrity Cruises kereskedőről:

Outstanding customer service

The customer service I received was outstanding, the lady was very understanding about my query/request and resolved everything and I was able to purchase the ultimate drink/wifi package

Celebrity Cruises

15 days ago

Thank you for your wonderful feedback, Pauline! We’re so pleased to hear you received outstanding service and everything was resolved smoothly. We look forward to assisting you again soon!

Megbízható vevő

Feefo által hitelesített

16 days ago

Alaska Cruise Booking

Very professional, friendly and knowledgeable agent who was able to quickly and seamlessly book our desired cruise vacation while also making us aware of any pertinent points to our booking, ship,...

Olvasson erről többet

Celebrity Cruises

15 days ago

Thank you so much for your kind feedback! We’re delighted to hear that your Alaska cruise booking experience was smooth and enjoyable. It’s wonderful to know our team’s professionalism, friendliness, and knowledge made a positive impression. We truly appreciate your continued trust in Celebrity Cruises and look forward to helping you plan many more memorable vacations in the future!

Megbízható vevő

Feefo által hitelesített

16 days ago

A good booking service. Phones were answered promptly

We have sailed with Celebrity many times and have found the company to be of a very high standard. On booking this time, we spoke to several people on the phone, last time we had one consultant,...

Olvasson erről többet

Celebrity Cruises

16 days ago

Thank you for your continued loyalty and kind feedback. We’re pleased to hear you value our service. We also appreciate your comments about having a dedicated consultant, and we’ll share this with the team for review. We look forward to welcoming you onboard again soon!

RENEE ASHCROFT

Feefo által hitelesített

16 days ago

Celebrity Cruises

16 days ago

Thank you for taking the time to rate our service Renee.

GEOFFREY BARRETT

Feefo által hitelesített

GBR

17 days ago

Mit mondott GEOFFREY BARRETT Celebrity Cruises kereskedőről:

All on line

Celebrity Cruises

16 days ago

Thank you for taking the time to rate our service Geoffrey.

NIGEL OBRIEN

Feefo által hitelesített

17 days ago

Mit mondott NIGEL OBRIEN Celebrity Cruises kereskedőről:

I call today and the lady help me 100% with my inquiry about the room and other rooms that may be available and is looking in to this for me and then calling me back today which is great, very...

Olvasson erről többet

Celebrity Cruises

16 days ago

Thank you for your kind feedback, Nigel. We’re delighted to hear that our team member was able to assist you so thoroughly and provide such a positive experience. We look forward to assisting you further and welcoming you onboard!

CLAIRE

Feefo által hitelesített

17 days ago