Although difficult to reach by phone once I spoke to an advisor he was friendly and helpful and it was a good experience
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Potrošač od povjerenja
Provjerio Feefo
2 years ago
good policy, worrying payment process
I believe the policy and the cover provided is good and good value.
However, the online experience is problematic. When trying to complete the purchase the payment page would not open, this happened...
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MC
Mr Wilfredo Cabagua
Provjerio Feefo
2 years ago
0
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MC
Ms Tracy Cheasley
Provjerio Feefo
Cyprus
2 years ago
Što Ms Tracy Cheasley misli o društvu Voyager Insurance Services:
Voyager service?
I think the word service is the wrong word to use. It was not really a service as no one helped me. There was a process which took you through a series of questions before automatically calculating...
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MA
Mr Kore Ade
Provjerio Feefo
London
2 years ago
Što Mr Kore Ade misli o društvu Voyager Insurance Services:
My Schengen visa application got denied because of this insurance
Very terrible product. They promised that the insurance covers Schengen applications, but it doesn't. My first time using them was the first time my Schengen visa application was denied.
Marketing Assistant
Voyager Insurance Services
2 years ago
Dear Mr Ade,
Thank you for your feedback. We are sorry to hear that your Schengen visa application was denied, and the reason given to you by the Embassy, as we have not heard this before.
We have provided travel insurance for thousands of people to support their Schengen Visa Applications and give them peace of mind to travel to the Schengen Area with no problems.
With that in mind we want to understand what the issue is to help prevent similar issues in the future, so any further detail you can provide us on enquiries@voyagerins.com, will be really helpful.
We have refunded your policy which will be processed today, 27th August at 5pm, however please allow up to five working days for the refund to appear in your account (this is due to the bank not us).
Yours sincerely,
The Voyager Europa Team
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MM
Miss Rebecca Makinson
Provjerio Feefo
2 years ago
0
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Potrošač od povjerenja
Provjerio Feefo
2 years ago
Reliable and accommodating
Reliable and easy to book.
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Potrošač od povjerenja
Provjerio Feefo
2 years ago
Gemma very helpful
I contacted your Office to purchase Holiday health insurance for late August-early September.
My call was answered by Gemma
Gemma was most helpful and pleasant to deal with. All matters of health...
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Potrošač od povjerenja
Provjerio Feefo
2 years ago
0
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ME
Mr Trevor Easton
Provjerio Feefo
2 years ago
Što Mr Trevor Easton misli o društvu Voyager Insurance Services:
First class service
Very friendly staff explained everything to me great service
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.