Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Voyager Insurance Services Recenzije

http://www.voyagertravelinsurance.co.uk

IZVANREDNO

Usluga

4.7

179

228

ocjena tijekom prošle godine

Prikaz 2,540 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

2 days ago

Good communication and very polite

Potrošač od povjerenja

Provjerio Feefo

4 days ago

Happy with

Good comunication and good value for money

Potrošač od povjerenja

Provjerio Feefo

8 days ago

Travel Insurance

I was able to speak with the same person for my initial quote and when finally taking out the policy. This included ringing the customer service number and asking for him to call me back on 2...

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Ian

Provjerio Feefo

9 days ago

Što Ian misli o društvu Voyager Insurance Services:

All you require in one place for travelling

Easy straight forward and covered everything i required for travelling around Europe

Reuben

Provjerio Feefo

10 days ago

Richard

Provjerio Feefo

GBR

14 days ago

Što Richard misli o društvu Voyager Insurance Services:

Polite, competitive prices and helpful

Very helpful, and thorough.

Potrošač od povjerenja

Provjerio Feefo

15 days ago

Parson's Egg

excellent but the proof of the pudding will be in the eating - just hoping I don't have to find out how difficult it could be to make a claim!

Christine

Provjerio Feefo

23 days ago

Potrošač od povjerenja

Provjerio Feefo

23 days ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

Provjerio Feefo

GBR

24 days ago

Što George misli o društvu Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

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Marketing Assistant

Voyager Insurance Services

24 days ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

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