I'm pleased with the product but the internet purchase could have been better. Firstly, as…
I'm pleased with the product but the internet purchase could have been better. Firstly, as an existing policyholder I would have expected to have received a reminder that my previous policy was...
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Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thank you for your positive feedback. We apologise that you have not received policy-related messages, we will look into why. Depending upon email settings, is possible that the messages have gone into your junk/spam folder so it will be worth checking there. We have resent your policy documents to the email address on file. Be assured your policy is in place for your forthcoming trips. If you need further assistance, please call our office on 01483 562 662.
Potrošač od povjerenja
11 years ago
My earlier concerns have been very promptly addressed and I am most grateful for the email confirming my policy is in force and attaching the various policy documents.
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Potrošač od povjerenja
11 years ago
Unfortunately renewed bit early then received e mail saying I would get ten percentoff if…
Unfortunately renewed bit early then received e mail saying I would get ten percentoff if I renewed!! Too late I now presume ??
Voyager Insurance Services
Voyager Insurance Services
11 years ago
to confirm our telephone discussions, we have cancelled the policy renewal that you purchased a little bit early and have provided the 10% discount that was offered with your scheduled renewal. If we can be of further assistance with your policy, please call customer service on 01483 562 662. Best wishes for your travels.
Potrošač od povjerenja
11 years ago
Received reply to my query/request next day Sorted within fifteen minutes to my satisfaction Well done
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Potrošač od povjerenja
11 years ago
I spoke to the office rather than using the web, and they were helpful and efficient
I spoke to the office rather than using the web, and they were helpful and efficient
Voyager Insurance Services
Voyager Insurance Services
11 years ago
We are very happy to have been able to assist. Best wishes for your travels.
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Potrošač od povjerenja
11 years ago
staff friendly and helpful, understood and gave me the product i required.
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Potrošač od povjerenja
11 years ago
Excellent is enough
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Potrošač od povjerenja
11 years ago
Easy to understand options, functional website, good phone support.
Easy to understand options, functional website, good phone support.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thank you for your positive feedback.
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Potrošač od povjerenja
11 years ago
A very speedy way to buy age appropriate insurance.
A very speedy way to buy age appropriate insurance.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
thank you for the positive feedback. We are delighted to hear you are happy with the fast quote and buy process. Best wishes for your travels.
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Potrošač od povjerenja
11 years ago
easy to use, good value and helpful assistant when I needed to phone - would…
easy to use, good value and helpful assistant when I needed to phone - would recommend
Voyager Insurance Services
Voyager Insurance Services
11 years ago
thank you for recommending Voyager Travel Insurance. We are delighted to have been able to assist with your policy.
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Potrošač od povjerenja
11 years ago
Easy to do. Will recommend to others.
Easy to do. Will recommend to others.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
thanks for your feedback, we're glad you found it easy to get the travel cover you need.
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Potrošač od povjerenja
11 years ago
Easy to navigate website.
Easy to navigate website.
Voyager Insurance Services
Voyager Insurance Services
11 years ago
Thanks. We're glad to hear you found the website easy to use when purchasing your policy. Best wishes for your trip.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.