Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Voyager Insurance Services

Prikaz 2,599 recenzije/a

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Voyager Insurance Services:

Expensive but easy

Easiness of booking and having it valid as per EU requirements.

Potrošač od povjerenja

9 years ago

2 phone calls to Voyager for policy still now received

Rosie

Voyager Insurance Services

9 years ago

Hello,

We are sorry to hear that you have experienced difficulty in receiving your policy.

I have now resent your policy documents to the email address supplied at the time of purchase. If you cannot see your email in your main inbox please check your spam and junk folders. If you are still awaiting your email we may need to try sending this through to an alternative email address. If this is the case please contact our Customer Services team on 01483 562 662 or at enquiries@voyagerins.com

Our opening hours are 9:00am – 5:30pm, Monday – Friday (excluding English Public Holidays).

We hope this resolves your problem, and you enjoy your trip.

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Voyager Insurance Services:

Soft and easy... though a bit expensive.

Potrošač od povjerenja

9 years ago

The personalised knowledgeable & helpful information from Lauren Butcher plus the competitive price of the insurance made Voyager stand out from their competition

Rosie

Voyager Insurance Services

9 years ago

Thank you for your positive feedback! We are glad we could help you find the cover you were looking for, and will pass your comments on to Lauren in our customer services team.

Potrošač od povjerenja

9 years ago

Better cover & cheaper than the car hire company's

Helpful knowledgeable staff. Great cover that was better than buying Car Hire insurance from the car hire company - and lots cheaper too!

Rosie

Voyager Insurance Services

9 years ago

Thank you for your positive feedback, we are glad we could help you find the cover you needed!

Potrošač od povjerenja

9 years ago

They dealt with my medical problems very well and fairly. I would recommend.

Rosie

Voyager Insurance Services

9 years ago

Thank you for the positive feedback and recommendation! We hope you enjoy your trip.

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Voyager Insurance Services:

Very professional, polite and well trained staff

Your staff were very polite,receptive and helpful in giving advice to the changes that had to be made to last years policy. I also queried whether a hard copy of the policy was available which was...

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Rosie

Voyager Insurance Services

9 years ago

Thank you for your positive feedback and comments. We are happy we were able to help you find cover.

Potrošač od povjerenja

9 years ago

Good Customer Service

Explained everything on the phone and followed up with email, Already recommended them to a couple of friends

Rosie

Voyager Insurance Services

9 years ago

Thanks for the positive feedback and the recommendations! We are glad we could help you find cover for your trip.

Trusted Customer

Bracknell,Berkshire

9 years ago

Što Trusted Customer misli o društvu Voyager Insurance Services:

Brilliant service!!

I had dealings with Sarah Green,customer services executive on two occasions ,once in march after a heart attack and I was booked to go on a cruise on 10th April ! Sara was so reassuring ,so ,so...

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Rosie

Voyager Insurance Services

9 years ago

Hello,

Thank you for your positive feedback and kind comments, we will be sure to pass these on to our customer services team! It is great to hear that you had such a good experience on both occasions with Sarah, and that you are happy to recommend us.

We hope you enjoy any upcoming trips you have!

Potrošač od povjerenja

9 years ago

hats off to customer service!

well done to customer service! got my policy and certificate posted. schengen visa approved. 😊

Rosie

Voyager Insurance Services

9 years ago

Thank you for your feedback, we will be sure to pass on your positive comments to our customer services team. We are happy we were able to help you find cover for your trip.

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

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Voyager Insurance Services Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?