Very helpful advisor. I took out 12 months breakdown insurance.
This was done over the phone as I couldn’t access the internet site at the time.
0
Podjeli
GE
George
Provjerio Feefo
GBR
1 month ago
Što George misli o društvu Voyager Insurance Services:
Not a good start
Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later
Hope It’s better...
Pročitajte više
Marketing Assistant
Voyager Insurance Services
1 month ago
Dear George,
We are pleased that you were able to arrange cover online for your trip.
However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service.
Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times.
We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future.
Yours sincerely,
The Voyager Team
0
Podjeli
PE
Penny
Provjerio Feefo
GBR
1 month ago
Što Penny misli o društvu Voyager Insurance Services:
Fab as always
Helpful discussion, options given , easy to talk to
Overall fab experience
As always
1
Podjeli
NI
Nicholas
Provjerio Feefo
GBR
1 month ago
Što Nicholas misli o društvu Voyager Insurance Services:
Breakdown cover in Ireland
Straightforward process to buy, good value. Didn't breakdown, so not tested response to a breakdown yet.
1
Podjeli
DE
Debra
Provjerio Feefo
1 month ago
Što Debra misli o društvu Voyager Insurance Services:
Staff very helpful. Waiting a long time for call to be answered.
1
Podjeli
CH
Christopher
Provjerio Feefo
GBR
1 month ago
Što Christopher misli o društvu Voyager Insurance Services:
Simple application form
A sensible potion for people that ongoing conditions that aren't likely to cause an issue whilst away. Simple application too.
1
Podjeli
NI
Nima
Provjerio Feefo
GBR
1 month ago
Što Nima misli o društvu Voyager Insurance Services:
Very helpful
I could get through on the phone easily to Order the insurance They explained things very well
I haven’t needed to put in a claim as yet
1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
Great Insurance
Easy to navigate the website.
Good value
0
Podjeli
MU
Muriel
Provjerio Feefo
GBR
1 month ago
Što Muriel misli o društvu Voyager Insurance Services:
Transit cover included
The purchase was all done online and when I asked about cover for airside transit in the Middle East the response was quick and not an issue.
Very happy with this Travel Insurance Company and will...
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.