I think it's a good and valuable service but not for me due to accent barr
It's rather hard to comment as yes I do need debt advice. The advisor called me at the agreed time and seemed like she was friendly and helpful. Unfortunately due to the ladies accent I found it...
Pročitajte više
Customer Care Team
Debt Free Advice
1 year ago
All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again.
Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Repeating everything I knew already didn’t help me find a solution
Customer Care Team
Debt Free Advice
1 year ago
All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again.
Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you
0
Podjeli
RO
Rory
Provjerio Feefo
London
1 year ago
Što Rory misli o društvu Debt Free Advice:
Clear, helpful advice. Top Marks
Debt Free Advice helped me alot to understand what solutions were avaliable to me. At the time I was in a stressful situation with my debts and being able to talk through my problem with the people...
Pročitajte više
Customer Care Team
Debt Free Advice
1 year ago
Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Amazing service, from beginning to end.
Every option explained in detail and advised on other benefits that are available to us.
Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at SWLLC – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Good view to know how much one earns and usage and comparison
Budgeting
Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Bad service. - Lazy
Bad service the Catherine
Customer Care Team
Debt Free Advice
1 year ago
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
What a joke of a company. They reached out to me over a year ago, said they
What a joke of a company. They reached out to me over a year ago, said they were too busy at the time but would be in touch—never heard from them again. Now, out of the blue, they have the audacity...
Pročitajte više
Customer Care Team
Debt Free Advice
1 year ago
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
0
Podjeli
UN
Una
Provjerio Feefo
London
1 year ago
Što Una misli o društvu Debt Free Advice:
Great advice
Very helpful advice the advisor broke everything down in the simplest way and shared some valuable information
Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at Hammersmith & Fulham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
0
Podjeli
EL
Ela
Provjerio Feefo
London
1 year ago
Što Ela misli o društvu Debt Free Advice:
No response
Following a 3 hr appointment and promises of support the email response I received was too difficult to understand and 56 pages long.
I then tried to call and email the advisor and have received no...
Pročitajte više
Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated
Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom
Please call us on 0800 808 5700 or we can reach out to you if you prefer at a time convenient for you.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].