Not well trained and they want to do things fast and few communication.
Customer Care Team
Debt Free Advice
1 year ago
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again.
Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you.
1
Podjeli
AB
Abbas
Provjerio Feefo
London
1 year ago
Što Abbas misli o društvu Debt Free Advice:
Excellent
Smooth, quick and professional. I felt comfortable to discuss my financial problems and share my concerns.
Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Nucleus
1
Podjeli
RA
Raymond
Provjerio Feefo
Sydenjam
1 year ago
Što Raymond misli o društvu Debt Free Advice:
CAB experience
Vanessa was extremely helpful and spent a couple of hours with me and my problem. Her manner was patient and professional talking and explaining to me the procedure. going forward.
Customer Care Team
Debt Free Advice
1 year ago
Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Vanessa. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
I thought the service from start to finish was to my satisfaction
The service: I was dealt with immediately, I would highly recommend you and was completely impressed with the professionalism and customer service I got. The adviser/advice was extremely...
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1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Debt advisor it’s helpful great advice
It is a wonderful help it’s great Citzen Advice
Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
To see Dept advisor
The advisor was very good
He is very patience to explain things to me.
Very polite, humble ect.
He was ready to help and indeed he did his best.
Finally he told me they will send me to food bank...
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Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Christian was helpful!
0
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AD
Abdi Duhul
Provjerio Feefo
London
1 year ago
Što Abdi Duhul misli o društvu Debt Free Advice:
They are very good, helpful and respectful and friendly service and I’m so happy to appreciate themselves
Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at SWLLC – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
0
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Potrošač od povjerenja
Provjerio Feefo
1 year ago
quick response very helpful advice.
Customer Care Team
Debt Free Advice
1 year ago
We are incredibly grateful that you took the time out to leave us a 5-Star review
0
Podjeli
ZO
Zoya
Provjerio Feefo
London
1 year ago
Što Zoya misli o društvu Debt Free Advice:
With this service I learned how badly i used to manage my finance.
Now I'am on top, I vcan make the difference between what I need and what I want.
I have learn how to do my shopping, what to buy,...
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Customer Care Team
Debt Free Advice
1 year ago
Thanks for the awesome review, Zoya! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
0
Podjeli
RU
Rudolph
Provjerio Feefo
H&F
1 year ago
Što Rudolph misli o društvu Debt Free Advice:
It was very informative and very helpful staff was professional and very helpful and advise was good many thanks for the help.
Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at Hammersmith & Fulham Citizen Advice – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].