Što Trusted Customer misli o društvu tinhat™ Insurance:
Mobile phone Insurance
Very poor customer service with meagre contact.
Joe
tinhat™ Insurance
9 years ago
Hi Caroline,
Thanks for taking the time to provide your feedback, and I'm really sorry to hear that you've had a negative experience with us.
I'd really like to understand more about the issues you've encountered so that we can make improvements and resolve any outstanding problems. Please get in touch with me via sales@tinhat.co.uk and I'll be happy to help.
Best wishes,
Joe
0
Podjeli
Potrošač od povjerenja
9 years ago
Good service by Tinhat Insurance
Looks good you can only tell if you need to claim
1
Podjeli
TC
Trusted Customer
nottingham
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
hameed
i still not get my documents of my mobile insurance
Joe
tinhat™ Insurance
9 years ago
Hi Abdul,
I'm really sorry to hear that. We do send a policy schedule out to every customer via email as soon as they purchase, but occasionally they get caught in spam filters. I've just resent this to you, so hopefully you've received it?
Best wishes,
Joe
2
Podjeli
TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
Simple online purchase
Purchase was simple but let's see how they rate should I ever need to make a claim
1
Podjeli
Potrošač od povjerenja
9 years ago
Good service by Tinhat Insurance
Reasonable price and very easy to setup.
0
Podjeli
Potrošač od povjerenja
9 years ago
Excellent service by Tinhat Insurance
Easy to set up easy to find what i was looking for
0
Podjeli
TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
Excellent service by Tinhat Insurance
Very friendly and helpful.
0
Podjeli
TC
Trusted Customer
Leeds
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
Gg
Ggg
0
Podjeli
Potrošač od povjerenja
9 years ago
Shocking service from Tinhat. Takes far too long to resolve a claim.
Still not resolved. Poor communication and lots of delays in getting things resolved.
5
Podjeli
Potrošač od povjerenja
9 years ago
Have not had a policy sent or emailed to me
I have not received my policy yet money is being taken from my accoun
Joe
tinhat™ Insurance
9 years ago
Hi,
Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.
We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.