Shocking service from Tinhat. Takes far too long to resolve a claim.
Still not resolved. Poor communication and lots of delays in getting things resolved.
5
Podjeli
Potrošač od povjerenja
9 years ago
Have not had a policy sent or emailed to me
I have not received my policy yet money is being taken from my accoun
Joe
tinhat™ Insurance
9 years ago
Hi,
Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.
We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.
Best wishes,
Joe
2
Podjeli
Potrošač od povjerenja
9 years ago
Was all ok - I expected to get some more information through - eg policy/si...
Was all ok - I expected to get some more information through - eg policy/sign in to check details etc. I just got an email saying the insurance had started and a link to your website.
1
Podjeli
TC
Trusted Customer
noctorum prenton
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
Excellent service by Tinhat Insurance
it a great tinhat insaurance
0
Podjeli
Potrošač od povjerenja
9 years ago
Getting set up with the right insurance that suited us was paramount and it...
Getting set up with the right insurance that suited us was paramount and it was so simple I couldn't believe it also at a super price.... Excellent.
0
Podjeli
TC
Trusted Customer
Crawley
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
It's hard to givexplain a review on something I have not had to use yet but...
It's hard to givexplain a review on something I have not had to use yet but gave 4 stars hoping things will be OK if I have to claim and
Might give the xtra star
0
Podjeli
Potrošač od povjerenja
9 years ago
great value
clear , concise and easy to set up what is great value insurance
0
Podjeli
Potrošač od povjerenja
9 years ago
Fast
Good service
0
Podjeli
Potrošač od povjerenja
9 years ago
Easy and great value
Simple to sign up and competitive pricing
0
Podjeli
TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu tinhat™ Insurance:
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.