Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Works Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 269,282 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Online Ordering Issue

I ordered a bundle online well advance of when I needed this. When I was notified that this had arrived in store I went to pick this up. Unfortunately they had sent the wrong amount, I had ordered 30...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Rita Woolston

Provjerio Feefo

GBR

9 months ago

Što Rita Woolston misli o društvu The Works:

Whole order refunded. None delivered

Products not in stock and yet said they were available online. Evri damaged what was available so got a refund on all the items I ordered. I will think twice about ordering from them in future and...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. We are sorry to hear that we were not been able to completely fulfil your order. Unfortunately the items were unavailable to pick as the order processed through the warehouse due to a technical error. We are sorry that the remainder of your order was damaged at Evri, this has been passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Megan Findlay

Provjerio Feefo

GBR

9 months ago

Što Megan Findlay misli o društvu The Works:

Excellent service

Excellent and everyone is so friendly and will do anything to help you

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Love it

Always find something good value & exallent products. My Cheltenham store has the most helpful & friendly staff.

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Margaret Bailey

Provjerio Feefo

GBR

9 months ago

Što Margaret Bailey misli o društvu The Works:

Very good

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Not received

Not received item

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Pleasant shopping experience

Friendly helpful staff well laid out store plenty of bargains quality items makes pleasant shopping experience

Potrošač od povjerenja

Provjerio Feefo

9 months ago

No problem at all ,very good service.

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Had one order lost, another cancelled and still not received the third attempt.

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was cancelled and lost. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Niste primili poruku s pozivom za ostavljanje recenzije?

Zašto vjerovati recenzijama na stranici Feefo?

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